Autologic LR Diagnostic Scanner for sale - Defender Source
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  #1  
Old November 8th, 2014, 06:14 PM
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Eric
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Autologic LR Diagnostic Scanner for sale

Autologic diagnostic scanner with Land Rover software for sale. I purchased it new in 2007 and updated it in 2009. It would have to be updated again to cover all the 09-14 models. I closed down shop earlier this year so I don't need it anymore. I seen a few of these on ebay for $9-10k and they go for over $12 new. I'm asking $6500 for this one. It was always handled with care.
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  #2  
Old November 9th, 2014, 08:41 PM
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Not having had updates in 5 years, where do you stand with autologic customer service? There is a lot this tool will do, on much more than just Land Rover, but without the ability to call in for support its usefulness is severely limited.
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  #3  
Old November 10th, 2014, 01:09 PM
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Eric
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I don't have a current contract with Autologic. It is renewable and the unit can be fully upgraded or individual chassis can be upgraded at anytime.
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  #4  
Old November 11th, 2014, 06:33 PM
Abran
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Autologic wants $1200 for the yearly contract. Includes software updates, phone support, and forum access.

Does yours have wi-fi?
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Old November 11th, 2014, 06:56 PM
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shayne young
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I was Looking into buying one a while ago and they said since I wasn't the original purchaser I couldn't upgrade or anything.. That was 8 years ago though.. Maybe they are better now..
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Old November 11th, 2014, 07:37 PM
Abran
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I bought mine in May, used. I registered it on their website and the next day received an email welcoming me and saying that I was now able to download software updates and use their forum.

I downloaded the software updates, and Puff! It erased all the Land Rover software on the tool. I called them and that is when they said I was NOT allowed to download software and that I now needed to pay $1200 to get the year long service contract and get the software back. needless to say, I was not happy but all the complaining in the world would not get them to restore even my outdated software.

So, I am now a member of their service plan. But I try to call at least once a week to ask how to open my ashtray, etc.
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  #7  
Old November 11th, 2014, 07:40 PM
jack SF
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as I understand it the autoloic will work with out any updates. but,, you will not be able to updated any modules. every time you update software in a module, you have to email an order to autologic . no account?-- you wont get software.


a new complete scanner is $13k plus tax. for 1 car line. every additional car line is $5-$8k.


they should update a subscription to an existing scanner. hardware was purchased from them so they should provide the support for it. its only wright.


what if I loose my scanner that I bought 6 month ago? I have to spend another $13k? that does not seem wright. I should be able to pay only for the hardware because I already paid for the software.
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Old November 11th, 2014, 07:45 PM
Abran
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It worked without the updates, but I thought best to update as I received the mail telling me I could.

True about the updates for the modules, but it seems like that is just for performance upgrades. The unit will sink used ECU and BECM to work in conjunction, but I have not dove into it fully.

Overall I am happy with the unit and service, but they were not so helpful when my software got wiped and one of the salesman was rude. Stating that If I got an email from Nigeria asking me to send money would I do it(this was in response to me complaining about getting the email stating I could update software). I wish I would have remembered his name so I could have relayed his message to one of his bosses.
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  #9  
Old November 11th, 2014, 11:54 PM
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Quote:
Originally Posted by jack SF View Post


what if I loose my scanner that I bought 6 month ago? I have to spend another $13k? that does not seem wright. I should be able to pay only for the hardware because I already paid for the software.
That's what insurance is for.
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