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  #1661  
Old March 18th, 2015, 12:02 AM
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Bobby
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Tested Front Runner Surf Racks

Tested out the Front Runner Paddle Board / Surf rack with two paddle boards. Works Great!
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  #1662  
Old March 18th, 2015, 12:24 AM
javelinadave
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Quote:
Originally Posted by meatman View Post
Back in October 2014, when I posted the entry below, I praised Derek Chase of Urban Offroad for the rack and ladder system he made for me.

Well, just a short time after, when the first very light rain hit here in So. Cal, I discovered that the rack had not been properly powder coated because it began to exhibit rust at several of the weld joints. I called Mr. Chase about getting it repaired, and his response was, "I never warranted the finish," and he refused to personally help with the repair. Not only was this false (he never mentioned that it or anything else was not covered, and I never waived it), the goods were and still remain covered by several implied warranties, all of which this guy has refused to accept.

So here we have a merchant who produces an entire series of racks and other accessories for off-road vehicles that can't even stand up to a light drizzle, and he claims they're not warranted for that purpose. Huh?

I made many calls and sent several emails, all of which were ignored. Finally, when Mr. Chase did respond, it was in the form of highly offensive emails.

Obviously, I will never again endorse Mr. Chase or his business, but I also want to clearly revoke my previous, positive comments. I hope this post will provide a warning to my fellow forum members here at Defender Source, so that nobody else might rely on them and end up in a similar situation.

That said, this entire discussion might be moot since Mr. Chase told me back in October that he was going to close his shop in April 2015, after his lease expired. So if you're getting ready to send him a deposit for some future work, you might want to inquire before you do.


I dislike powder coat for this very reason. Paint can be touched up, powder coat can't. Cut your losses, scuff it and paint it.
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  #1663  
Old March 18th, 2015, 12:49 AM
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meatman
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GR
1997 Defender 90
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Good point. I already had to do this to the grille guard, which had powder coat sections literally lifting away from the metal. Paint is easier all around.
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  #1664  
Old March 18th, 2015, 07:22 AM
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Not to take this conversation too far off but one of the problems writing a review after we first buy a product or obtain service is that we are still in the "honeymoon" period.


The product or service has not survived the test of time and use. That is why Consumer Reports asks for reviews after people have owned a vehicle for some time. Its amazing to me that people will spend big $$ to buy a new Land Rover given their dismal record of quality ratings by most sources. Of course those of us who own Defenders are a different class of people.. mostly masochists I suspect.


Looking at reviews on web sites is a hit an miss. Unless the person had a problem immediately after purchasing the product, most reviews are initial purchase experience.


I can empathize with buying something that doesn't even meet the minimum level of quality. Any wonder why this guy maybe going out of business?
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  #1665  
Old March 18th, 2015, 07:26 AM
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Quote:
Originally Posted by meatman View Post
Back in October 2014, when I posted the entry below, I praised Derek Chase of Urban Offroad for the rack and ladder system he made for me.

Well, just a short time after, when the first very light rain hit here in So. Cal, I discovered that the rack had not been properly powder coated because it began to exhibit rust at several of the weld joints. I called Mr. Chase about getting it repaired, and his response was, "I never warranted the finish," and he refused to personally help with the repair. Not only was this false (he never mentioned that it or anything else was not covered, and I never waived it), the goods were and still remain covered by several implied warranties, all of which this guy has refused to accept.

So here we have a merchant who produces an entire series of racks and other accessories for off-road vehicles that can't even stand up to a light drizzle, and he claims they're not warranted for that purpose. Huh?

I made many calls and sent several emails, all of which were ignored. Finally, when Mr. Chase did respond, it was in the form of highly offensive emails.

Obviously, I will never again endorse Mr. Chase or his business, but I also want to clearly revoke my previous, positive comments. I hope this post will provide a warning to my fellow forum members here at Defender Source, so that nobody else might rely on them and end up in a similar situation.

That said, this entire discussion might be moot since Mr. Chase told me back in October that he was going to close his shop in April 2015, after his lease expired. So if you're getting ready to send him a deposit for some future work, you might want to inquire before you do.


you should post this in a separate thread. it'll get buried here.
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  #1666  
Old March 18th, 2015, 10:20 PM
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Yes, I obviously posted too soon, and it was generated by my sense of enthusiasm, or shall I say, over-enthusiasm. Of course, I never expected that a static, non-mechanical product like this would fail in the manner it did. About the closure of his business, who knows, but I have a few theories. Treat yourself to a 5-minute conversation with the guy, and I think you'll have yours.
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  #1667  
Old March 18th, 2015, 11:21 PM
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Urban Offroad

Wow, so sorry to hear that. I was one of his first customers on the East Coast if I recall, geez I can't even recall how long ago now. '06-07 maybe?
I guess he got tired of making quality stuff or dealing with the biz.
Such a shame.

Maybe it's best he's retiring. I don't think I've heard anything ever bad said about his product prior to this so hopefully the rack itself is solid and just needs some painting and you'll have it for ever.

Best
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  #1668  
Old March 20th, 2015, 07:45 PM
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Andrew Clarke
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Finally got my truck on the road (off the road?) again for the first time since October. I'd had a short in the fuse panel (thank God for that cut-off switch!) and finally got it all worked out.
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  #1669  
Old March 20th, 2015, 08:27 PM
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Doug Crowther
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Quote:
Originally Posted by aclarke View Post
Finally got my truck on the road (off the road?) again for the first time since October. I'd had a short in the fuse panel (thank God for that cut-off switch!) and finally got it all worked out.
cool picture
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  #1670  
Old March 21st, 2015, 03:30 PM
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Finally rolled it out of the garage for the first time since purchasing it over a year ago. Gave it a good wash and buff, and installed the roof rack I built for it. Even drove it a bit after bleeding the brakes, few things left on the punch list before it's done but almost there.
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  #1671  
Old March 21st, 2015, 03:34 PM
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Meatman, just a suggestion, post pictures of what went bad. It will not only support what you say, but also educate people what to look out for on similar items, regardless of source.
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  #1672  
Old March 21st, 2015, 08:55 PM
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Andrew Clarke
1986 110 CSW 200tdi
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Quote:
Originally Posted by broadstone View Post
Finally rolled it out of the garage for the first time since purchasing it over a year ago. Gave it a good wash and buff, and installed the roof rack I built for it. Even drove it a bit after bleeding the brakes, few things left on the punch list before it's done but almost there.
Congratulations. It's good to be actually driving something you've been looking at and working on instead of actually driving.

I didn't initially actually mean to hijack my congratulatory message to you, but "what I did to my Defender today" was drive it. Picked up a load of lumber on some very muddy roads. On the way back home I saw a 109 on the side of the road, which is very unusual around here.
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  #1673  
Old March 22nd, 2015, 08:00 AM
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Quote:
Originally Posted by JSBriggs View Post
Its awkward looking to say the least. between the odd placed window, lack of standard rear overhang and goofy looking wheels its definitely has its own special uniqueness.

-Jeff
I don't remember the details, but I think it's a hybrid with something else. Underneath I think it's a Chevrolet or something.
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  #1674  
Old March 22nd, 2015, 05:04 PM
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Lots-a parts degreasing, cleaning and gasket scraping today. Decided to remove the oil pan to take a peak at the main bearings. Not too bad but time to replace'm.
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  #1675  
Old March 22nd, 2015, 07:20 PM
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Installed McNally Boost/EGT time to start playing with the settings on the engine!!
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  #1676  
Old March 22nd, 2015, 09:56 PM
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Removed a few parts to replace the crankshaft pulley, and removed the drivers door to replace a stripped mirror bolt.
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  #1677  
Old March 23rd, 2015, 02:20 PM
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Added some running boards...

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  #1678  
Old March 23rd, 2015, 03:46 PM
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To the ground???
Just kidding.
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  #1679  
Old March 23rd, 2015, 03:51 PM
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Quote:
Originally Posted by drdread View Post
To the ground???
Just kidding.

I should just carry around a cinder block. Would be much cheaper.

It got dark and I lost track of the dog for a minute so no finished pic.
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  #1680  
Old March 23rd, 2015, 08:10 PM
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Spent Sunday figuring out why the truck would not start. Ended up being the starter. Today I received a few 200TDi bits and a Devon 4x4 dual battery bracket.


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