Slider follow up
Just looking for some input.
When I got the sliders from the manufacturer they were scratched from the way they were packed.(Wrapped metal to metal before put on the ship)
I contacted the company in Europe, through their US distributor, and they said it was caused by my attempt at installing them on the truck. This would have been impossible since I was on the phone with them 5 minutes after I signed for them. After this, they said that it didn't matter they were going to get scratched up anyway! Or, you wouldn't be able to see it once installed! Which was untrue. they are very visible on the top of the sliders.
Am I asking to much? Or should I expect to receive a $400 pair of sliders in perfect condition, so I can put the first scratches on them?
I waited to hear back from them for 2 weeks, but the manufacturer has made no attempt to make it right.