Returning a tranny for repair under warranty - Defender Source
Defender Source  

Go Back   Defender Source > Defender & Series Technical Discussions > Defender Technical Discussions


Reply
 
Thread Tools
  #1  
Old July 9th, 2012, 04:09 PM
peachyracer's Avatar
peachyracer
Status: Offline
Peter Stolz
My wifes '94 D90 POE #1500
Member
 
Join Date: Jul 2007
Location: Manitowoc, WI
Posts: 152
Registry
Returning a tranny for repair under warranty

I got an R380 from a well respected vendor. Most of us know their work to be excellent, and I've gotten a perfect LT230 from them. Unfortunately, the gearbox is having shifting issues. I'll say right off the bat that he's been very good about spending time trying to diagnose the problem, and he's always returned my phone calls. I don't have a problem with him at all.

It was installed locally by an ASE certified mechanic, and has only a few hundred miles on it. I'm not asking you guys to diagnose the problem because the mechanic determined that it's not the clutch (fairly new) or shifter bearing wear, so he said it must be in the box. (For those interested, it grinds into second and third gear most of the time but not every time. 2nd is worse. I can make it shift properly almost every time by revving it to about 3000 rpm and let it drop to 2200 before I start to pull it into 2nd.)

Anyway, I've never done this before so I'm wondering what the protocol is for returning it. The vendor already agreed that it should come back to the shop and I'll get reimbursed for the shipping. Is it normal procedure for me to get reimbursed for the mechanic work too, or do I eat that cost? And why does it cost so much to ship a fricking box that takes a week to arrive when I can fly myself (who weighs roughly twice as much and takes up three times the space) to the same location in a few hours for half the cost?
__________________
Pete

Reply With Quote
Sponsored Links
Advertisement
 
  #2  
Old July 9th, 2012, 04:30 PM
evilfij's Avatar
evilfij
Status: Offline
evilfij
I have never seen a rover in person
Member
 
Join Date: Oct 2003
Location: on the internet
Posts: 14,688
Normally you would not be compensated for install times.

As far as shipping, without a bellhousing, it can go fedex oversized for less than $150 as it is under 150lbs.
__________________
*not legal advice*
Reply With Quote
  #3  
Old July 10th, 2012, 09:45 AM
peachyracer's Avatar
peachyracer
Status: Offline
Peter Stolz
My wifes '94 D90 POE #1500
Member
 
Join Date: Jul 2007
Location: Manitowoc, WI
Posts: 152
Registry
Thanks. I like to know what I can expect. I couldn't believe how much cheaper FedEx was than UPS.
__________________
Pete

Reply With Quote
Sponsored Links
Advertisement
 
  #4  
Old July 10th, 2012, 10:20 AM
woldd90's Avatar
woldd90
Status: Offline
Scott
1997 D90 ST #1444
Site Team
 
Join Date: Aug 2005
Location: Georgia
Posts: 5,329
If the shop had provided the tranny, they would cover the labor under warranty. Since you provided it, they are not responsible... You could ask the company you bought it from to help with the cost. Doubt they will, but you never know unless you ask.
__________________
Scott

Reply With Quote
  #5  
Old July 10th, 2012, 11:02 AM
evilfij's Avatar
evilfij
Status: Offline
evilfij
I have never seen a rover in person
Member
 
Join Date: Oct 2003
Location: on the internet
Posts: 14,688
Before you go tearing into it, make sure the shifter is adjusted properly and the clutch is properly bled. I would hate to see you pull it for something like that not internal to the box.
__________________
*not legal advice*
Reply With Quote
  #6  
Old July 10th, 2012, 11:09 AM
peachyracer's Avatar
peachyracer
Status: Offline
Peter Stolz
My wifes '94 D90 POE #1500
Member
 
Join Date: Jul 2007
Location: Manitowoc, WI
Posts: 152
Registry
I bled the clutch many times just to be sure, and no air came out. I did need to adjust the shifter spring a bit to get the slop out which helped it go into 4th much better, but it still doesn't do 2nd or 3rd very good. The bearings in there also looked good.
__________________
Pete

Reply With Quote
  #7  
Old July 10th, 2012, 11:33 AM
Rocky's Avatar
Rocky
Status: Online
Chris
72 + D1 drivetrain
Member
 
Join Date: Sep 2006
Location: Colonies Aka Boston
Posts: 8,781
Hmmm. Out of interest what fluid are you using in the box?
__________________
A friend of mine runs a land rover / range rover specialty repair shop. Based on his experience, they are capable of stopping anywhere, anytime, at any cost.

I don't know about the brakes, only their unreliability.
Reply With Quote
  #8  
Old July 10th, 2012, 11:41 AM
peachyracer's Avatar
peachyracer
Status: Offline
Peter Stolz
My wifes '94 D90 POE #1500
Member
 
Join Date: Jul 2007
Location: Manitowoc, WI
Posts: 152
Registry
Redline MTL
__________________
Pete

Reply With Quote
Reply

Lower Navigation
Go Back   Defender Source > Defender & Series Technical Discussions > Defender Technical Discussions

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
tranny quit on me need to source problem, fix quickly myself airbornrover Defender Technical Discussions 0 January 6th, 2009 04:36 PM
Wanted, NAS 1995 D-90 (Tranny) Transfer case Roverville Wanted 3 November 28th, 2005 02:14 PM
Wierd tranny question? D90user Defender Technical Discussions 6 November 15th, 2005 10:17 AM
Tranny leak?? mspell Defender Technical Discussions 3 September 8th, 2004 12:43 PM
Warranty Term and Provisions? wicks Defender Technical Discussions 2 December 23rd, 2003 02:23 AM


All times are GMT -5. The time now is 01:51 PM.


Copyright