My Bilstein rear shocks are toast - Defender Source
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  #1  
Old December 12th, 2011, 10:27 AM
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My Bilstein rear shocks are toast

These things are advert as "Lifetime Warranty". I can't recall exactly when I bought them and who I bought them from. Probably RN or AB about 7-8 years ago. Has anyone had a good experience returning such under silimilar conditions they'd like to share?

Thanks,
Clay
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  #2  
Old December 12th, 2011, 02:22 PM
jhhorse
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joe heins
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How do you know they are bad? I have an old set on my truck and they don't feel so hot, but I don't know how much of that is just the suspension design or the shocks are shot.

Joe
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  #3  
Old December 12th, 2011, 02:37 PM
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They stay fully compressed and the ride like a bigger brick than 90's normally are. Every imperfection in the road now goes through my back fillings.
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Old December 12th, 2011, 02:42 PM
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Scott
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If they stay compressed, they are shot. Depending on which version you have, they may be rebuildable.
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  #5  
Old December 12th, 2011, 03:28 PM
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Daniel Chapman
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I don't think lifetime warranty applies to normal wear. If they fell apart, that would be one thing; but if you wore them out over a 7 year period, that's another. Just buy some new ones and be happy those lasted that long.
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Old December 12th, 2011, 04:26 PM
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Jack Walter
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Try to contact a local Bilstein retailer - I was able to exchange a broken rear Bilstein several years ago when I snapped the upper mount off and even though I didn't purchase them from this particular store they were able to arrange an exchange.

My next set of shocks will be Koni Raids.
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Old December 12th, 2011, 04:57 PM
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barry f
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Heard good things about the konis. As far as bilsteins, I agree with Chapman. Seven years is a long time and four new shocks are 280 shipped. Not worth your trouble.
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Are there shocks that I can addjust up and down like my friends LX460? That would be very cool!
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Old December 12th, 2011, 09:52 PM
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Quote:
Originally Posted by JackW View Post
Try to contact a local Bilstein retailer - I was able to exchange a broken rear Bilstein several years ago when I snapped the upper mount off and even though I didn't purchase them from this particular store they were able to arrange an exchange.

My next set of shocks will be Koni Raids.
i agree, Koni's it'll be if rn, as my original retailer, can't do anything. based on my read of the lifetime warranty, what i'm experiencing is what they describe as being warranted, so we'll see.
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