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  #1  
Old January 18th, 2006, 02:57 PM
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William Skidmore
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Question is DAP-INC good on customer service

short story of the long story. as of right now i am over seas and trying to buy various parts to finish a S3 project. since i have limited access to the web i am not able to check for myself the customer service of the various rover parts dealers. if anyone has had any experice good or bad would you please leave a message of your experice. thank you.
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  #2  
Old January 18th, 2006, 03:11 PM
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Jim Cheney
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I'd call George at RDS instead.
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  #3  
Old January 18th, 2006, 03:31 PM
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Are you looking for parts here in the States or are you looking overseas?
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  #4  
Old January 18th, 2006, 08:14 PM
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Hans Haase
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I've used them in the past, always been happy with the service.

-Hans
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  #5  
Old January 18th, 2006, 10:05 PM
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Mike McC
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I second RDS.

http://www.roversdownsouth.com/
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  #6  
Old January 19th, 2006, 07:44 AM
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gh
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I've only dealt with RDS one time since he re-opened, very helpful, didn't have what I was looking for but put me right on to someone who could. Dap Inc has been hot and cold for me, sometimes when I call they are on it and some times they seem uninformed. All in all I would not hesitate to purchase a part from them.
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  #7  
Old January 22nd, 2006, 08:15 PM
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Tim Brown
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I'll put in a vote for DAP. Al and the crew there have been VERY good to me, of course I am a bit biased as they are 10 min away from me.
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  #8  
Old January 22nd, 2006, 09:03 PM
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I have only ordered from them once, and they charged me $18 worth of shipping for a package that was less than 1 lb. I called them back and they told me that was the right cost... I couldnt believe it.
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  #9  
Old January 25th, 2006, 08:28 PM
solihul
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Dap Is Great!

I've been there many times and they are honest, reliable and have great prices.
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  #10  
Old January 27th, 2006, 12:41 PM
Rover- Girl

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I have been buying from DAP since I owend my D90..
They have great prices, wonderful customer service
fast shipping ( they don't rip you off on S/H like some of the others )
and are allways happy to answer any question's you may have.
Also...they seem more down to earth & don't PRESSURE you
into buying,
Al and Lou @ DAP are allways my first choice
Christine
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  #11  
Old January 27th, 2006, 07:22 PM
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I just ordered from DAP and was very happy with their prices. I called George and RDS but could not get through for 3 days so I went to DAP. I found a serpetine belt tensioner for $95 while it was over $200 with most other distributors. So if anyone might need one of these you may want ot jump on it. My first choice however, is still George but DAP is closing the gap. Don't worry George, I am loyal!
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  #12  
Old January 27th, 2006, 08:22 PM
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are they genuine parts always?
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  #13  
Old January 27th, 2006, 08:54 PM
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Not 100% genuine parts.

When I ordered by brake parts I got all Rover seals, Lockheed disks and Mintex pads.

-Hans
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My 100k stopped odometer fix

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