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  #1  
Old June 10th, 2014, 12:47 PM
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A Guy Walks Into a Home Depot ...

and the conversation goes like this:

Me: Can I get a key cut please?
Home Depot Employee (HDE): What kind of car is this for?
Me: It's a Land Rover
HDE: But what kind of car is it? Is it a Chrysler or a Ford?
Me: It's a Land Rover, that's who makes it, it's a Land Rover Defender
HDE (with a blank look on his face): Don't know it
Me (thinking it might make more sense to him): It's a Range Rover
HDE: No, we don't have it
Me: Any suggestions?
HDE: You can try a locksmith
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  #2  
Old June 10th, 2014, 12:51 PM
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Land Rover? Doesn't Toyota make those?
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  #3  
Old June 10th, 2014, 12:55 PM
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yeah I experienced that two years ago...Lav has an extensive thread on it. I just buy the blanks and take them to a smith or LR...worse case the universal screw driver is always good!
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  #4  
Old June 10th, 2014, 12:58 PM
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More proof that home depot is a waste of time. Though not sure why a place with "home" in the name would be expected to have a key for a LR. On the other hand, the guy was a douche for not even trying to find a good match to the profile.Just buy the blank online and go to a neighborhood hardware store. Support small neighborhood business, etc. Fuck home depot.
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  #5  
Old June 10th, 2014, 01:01 PM
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Quote:
Originally Posted by Ren Ching View Post
More proof that home depot is a waste of time. Though not sure why a place with "home" in the name would be expected to have a key for a LR. On the other hand, the guy was a douche for not even trying to find a good match to the profile.Just buy the blank online and go to a neighborhood hardware store. Support small neighborhood business, etc. Fuck home depot.
This^^^^
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  #6  
Old June 10th, 2014, 01:01 PM
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I went to a local Ace and they had an Isuzu blank (after taking the time and interest to look) that worked fine.
The big box stores invade a small town, put the mom and pop places out of business and offer no service.
Agreed...fuck Home Depot....and lowes for that matter.
We just purchased 2 French doors with the blinds between the glass/e glass up grade/more bells and whistles than I ever knew doors had. Had a contractor install them yesterday. Low and behold, one of the blinds is busted. Called Lowes and the had no clue what to do..."this has never happened before". Really? You mean I am the only guy in the nation that has a fucked up door? The option they gave me was to bring it back and they would get a new one. Yea...and leave a 6 foot hole in my house for 2 weeks while you order said replacement.
Leaving now to talk to a manager.
I just knew this was going to be an issue. Oh...doors built by Jelwin.....$2400 worth
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  #7  
Old June 10th, 2014, 02:25 PM
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Ranewan, Jeldwin have area reps up here in Canada that come out & look at warranty stuff, would be worth calling them direct & asking... You'll prob be told by Lowes to do that anyway
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  #8  
Old June 10th, 2014, 03:29 PM
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rant deleted

Damn I'm getting old and grumpy.
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  #9  
Old June 10th, 2014, 04:29 PM
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Home D, Lowes and other big box stores can suck it!
Staff may have a handful of knowledgable people and the rest know just enough to be dangerous with poor recommendations and poor product knowledge. The quality of products obviously leaves something to be desired. I go there only if I have to.
I try to support my local Rocky/Ace hardware franchise whenever possible. Good people and better products (paints etc) even if the breadth of inventory is less.
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  #10  
Old June 10th, 2014, 04:43 PM
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I go to the big box stores as I can see what is on the shelves and pick out what I want. For the most part the people working there are useless save for the girl at the contractors register that can ring you thru pretty quick.

The lowes and Home Depot workers never want to help. You can always feel the negative energy from them when walking up to ask where something is.

A few weeks ago at Home Depot I bought a corded drill. It said $99 on the shelf but when I brought it up, it range up as $120. Not to let it go, we got the manager and had to walk and show him (the certainly wouldn't take my word). Afterward i show him he said he would honor that price as he is a manager and said out loud he "had the "power to do it". He only good people there are the retired older DIY guys that know a little bit and like hearing about the project you are doing.

Sears can be pretty good for some items. If they don't have it they ship to you for free. I have never heard that from HD or Lowes when I couldn't find anything.

The local hardware store gets plenty of my business too. They are very helpful and when they have the things I need I have a good experience. Stuff like paint, light bulbs, some yard stuff and little odds and ends are always bought there.
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  #11  
Old June 10th, 2014, 05:01 PM
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You gotta support your local hardware and paint stores folks, or one day you may find yourself scratching your head, perplexed as to why the only paint you can buy is about effective as your kids' water colors because the big box stores are so afraid of liability that they'd never even carry Tong oil, teak oil or anything besides what I now call "Prius Paint".

I care about the environment like everyone else, but I'd also like my hard work efforts prepping wood in a coastal environment to be worth the effort when I finally get to apply paint!!
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  #12  
Old June 10th, 2014, 05:39 PM
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I had a similar experience with Pepboys this weekend. I brought them a 16" wheel and a 7.50 tire.

Me: I need a tire mounted to a rim. I have both with me.
Guy: What kind of tire is it?
Me: 7.50 Michelin XZL, I have it with me.
Guy: I have to look it up in the computer.
Me: No trust me it will fit the rim, because I have both of them.
Guy: What car is it going on?
Me: Does it matter?
Guy: Whats the car?
Me: 1955 Land Rover.
Guy: (starts typing and I hear the typing stop, guy in back of him is laughing and shaking his head).
Me: Pull the car around to the front and we will mount it.
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  #13  
Old June 10th, 2014, 05:52 PM
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Quote:
Originally Posted by samer0214 View Post
and the conversation goes like this:

Me: Can I get a key cut please?
Home Depot Employee (HDE): What kind of car is this for?
Me: It's a Land Rover
HDE: But what kind of car is it? Is it a Chrysler or a Ford?
Me: It's a Land Rover, that's who makes it, it's a Land Rover Defender
HDE (with a blank look on his face): Don't know it
Me (thinking it might make more sense to him): It's a Range Rover
HDE: No, we don't have it
Me: Any suggestions?
HDE: You can try a locksmith

First mistake, asking for help... I just step up and do it myself. I have had scores of employees walk past me while I do it. After, once, a girl said, 'you know you can't do that yourself', I replied, 'Funny, I already have'
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  #14  
Old June 10th, 2014, 05:58 PM
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Home Despot.

Even their light bulbs are crap.
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A friend of mine runs a land rover / range rover specialty repair shop. Based on his experience, they are capable of stopping anywhere, anytime, at any cost.

I don't know about the brakes, only their unreliability.
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  #15  
Old June 10th, 2014, 06:36 PM
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Quote:
Originally Posted by Jackie Treehorn View Post
Home D, Lowes and other big box stores can suck it!
Staff may have a handful of knowledgable people and the rest know just enough to be dangerous with poor recommendations and poor product knowledge. The quality of products obviously leaves something to be desired. I go there only if I have to.
I try to support my local Rocky/Ace hardware franchise whenever possible. Good people and better products (paints etc) even if the breadth of inventory is less.
I go to my local hardware store too. True Value/Tuttle Lumber. The floors are wonky, the supplies are limited, but what they do have are quality and nice, knowledgeable folks working there. They all wear steel toe or cowboy boots. They say yes, mam..no, mam, thank you, your welcome and come again. If they don't have it they'll order it and they play George Jones.
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  #16  
Old June 10th, 2014, 06:53 PM
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Quote:
Originally Posted by ini88 View Post
I had a similar experience with Pepboys this weekend. I brought them a 16" wheel and a 7.50 tire.

Me: I need a tire mounted to a rim. I have both with me.
Guy: What kind of tire is it?
Me: 7.50 Michelin XZL, I have it with me.
Guy: I have to look it up in the computer.
Me: No trust me it will fit the rim, because I have both of them.
Guy: What car is it going on?
Me: Does it matter?
Guy: Whats the car?
Me: 1955 Land Rover.
Guy: (starts typing and I hear the typing stop, guy in back of him is laughing and shaking his head).
Me: Pull the car around to the front and we will mount it.

Reminds me of the time I was living in Wichita, KS in 1984 and owned a '79 Alfa Romeo GTV (4-cyl DOHC engine), on my way to work and I run into a little trouble with rough idling. So I pull into a Montgomery Wards Auto Repair:

Me: Explaining the problem
Mechanic: Can you open the hood?
Me: Opening the hood
Mechanic (with a look on his face as if a UFO has just landed in his lot): What kind of car is this?
Me: Alfa Romeo
Mechanic: What?
Me: Its an Alfa, its an Italian car
Mechanic: I never seen en engine like this before
Me: Thanks. At which point I close the hood and drive away!
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  #17  
Old June 10th, 2014, 06:56 PM
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Quote:
Originally Posted by Landy_Andy View Post
Ranewan, Jeldwin have area reps up here in Canada that come out & look at warranty stuff, would be worth calling them direct & asking... You'll prob be told by Lowes to do that anyway
After speaking to a manager, he contacted the factory. A rep will be here next Wednesday with a new door.
I did proceed to advise the manage that SOMEONE in the door department should have been able to do the same thing. He shrugged his shoulders and walked away.
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  #18  
Old June 10th, 2014, 07:03 PM
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I hope they are going to do the removal of the broken one and the installation of the new one for free. Would suck if you had to pay for that twice.

------ Follow up post added June 10th, 2014 06:09 PM ------

Quote:
Originally Posted by 61rover View Post
Land Rover? Doesn't Toyota make those?
Had my first experience with that the other day.
What kind of vehicle?
82 Land Rover.
Jeep?
No, Land Rover.
Who makes that?
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  #19  
Old June 10th, 2014, 07:47 PM
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Quote:
Originally Posted by Jtomchik View Post
First mistake, asking for help... I just step up and do it myself. I have had scores of employees walk past me while I do it. After, once, a girl said, 'you know you can't do that yourself', I replied, 'Funny, I already have'
Haha - I have wanted to do it while waiting to get wood cut. No one around even after hitting the button a half dozen times. I think they need a key for it tho. Doesn't surprise me that no one cared about you cutting keys.
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