Safari Gard National Press Release - Defender Source
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  #1  
Old January 12th, 2009, 06:41 PM
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Casey Gray
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Safari Gard National Press Release

Prepare yourself for a new experience.
Safari Gard
New vehicles - New products - New values


Murrieta, California - January, 7 2009

Safari Gard. The original brand that started the masses on a quest to gain the best product for the ultimate machine, is about to repeat history once again. Please join us in our exciting new venture to mix business with pleasure, and bring back the legacy that introduced the Land Rover world to a unique design build like no other. Safari Gard.

The Safari Gard team have been busy with the task at hand of building and stocking the shelves with the inventory that had once made the Safari Gard name great. With a great affection, it is our pleasure to inform you that we are ready to serve you with products today. Land Rover, Mercedes Benz, Toyota, Dodge Jeep, and Ford owners will all benefit from the superior built products that we currently are offering. Safari Gard continues to upgrade it's existing product design and works diligently to create new product on a quarterly basis. Our newest vehicle to hit our R&D engineering floor is the Land Rover LR3. This particular product line will be available to ship in mid-February. Casey Gray, Safari Gard President and CEO, says "There is no equal. The product speaks for itself. Safari Gard is clearly the best choice available. Our attention to detail and a strong commitment to customer satisfaction are our only goals. Even in this economic recession, customers still call us and order the name synonymous with quality. Safari Gard. The orders have been coming in 4 and 5 times a day over the past 15 days. It is exciting to see a legend in quality and design, come 'back to life'.




Please join us in our celebration of the Safari Gard brand, and please know that we value your business. Your complete satisfaction is our goal. We look forward to a job well done.

Safari Gard is here to serve you with all of your vehicle needs. The concept, the design, and the build are what sets Safari Gard apart from the rest. Please feel free to call on us, visit us on the web, or just drop in. Let's talk about what Safari Gard can do for you.
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Safari Gard
CEO
Casey L Gray
Phone (619) 300-4287
Cell (619) 300-8164
Email:
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  #2  
Old January 12th, 2009, 08:39 PM
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Cabell Crowther
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Casey,
Did you receive my follow up email about a week ago? I've not heard from you...........
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  #3  
Old January 12th, 2009, 08:55 PM
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Daniel Marcello
Alloy+Grit Creative Director
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Casey,
I too never received an email or answer about missing pieces to my 3-link. Will it be easier to PM you now that you are on d-90.com?
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  #4  
Old January 12th, 2009, 10:45 PM
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Casey Gray
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Cabell

Quote:
Originally Posted by cabell
Casey,
Did you receive my follow up email about a week ago? I've not heard from you...........
Cabell we are working on your bumper right now. I have been swamped with meetings, I cannot wait to get it to you. Exciting to see it being built. Hope all is well. We are doing a lot of business with the D90 right now. Call or PM me on here if any questions.

Very Respectfully,

Casey Gray

Follow-up Post:

Quote:
Originally Posted by ini88
Casey,
I too never received an email or answer about missing pieces to my 3-link. Will it be easier to PM you now that you are on d-90.com?
Daniel,

We are almost finished with the extra parts kits for all D90 products. Please PM me.

Very Respectfully,

Casey Gray
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Safari Gard
CEO
Casey L Gray
Phone (619) 300-4287
Cell (619) 300-8164
Email:
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  #5  
Old January 14th, 2009, 07:39 PM
hamiamham
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mike
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seemingly same crappy service...sad
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  #6  
Old January 14th, 2009, 09:07 PM
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shane cates
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I haven't had the experience of dealing with you guys, but I have read a bit about others on here. There are some products you have made that I am very interested in. I think that the first thing I would like to order would need to be purchased COD if that is possible.
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  #7  
Old January 15th, 2009, 08:19 AM
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Greg
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Quote:
Originally Posted by hamiamham
seemingly same crappy service...sad
It took him less than 2 hours to respond, seems like a BIG step in the right direction to me . . .
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  #8  
Old January 15th, 2009, 10:25 AM
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Doug Crowther
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on a web board.....not to the customers direct contact
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  #9  
Old January 15th, 2009, 10:52 AM
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Casey Gray
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Join Date: Dec 2008
Location: San Diego, CA, USA
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Service

Quote:
Originally Posted by hamiamham
seemingly same crappy service...sad
Mike (hamiamham),

Contrary to your statement we do offer great customer service, If there is anything I can do for you or you would like to speak directly to me please call me at 619 300 8164.

Very Respectfully,

Casey Gray

Follow-up Post:

Quote:
Originally Posted by huck1974
I haven't had the experience of dealing with you guys, but I have read a bit about others on here. There are some products you have made that I am very interested in. I think that the first thing I would like to order would need to be purchased COD if that is possible.
Huck1974,

I have no problem COD anything you would like. Please let me know what we can get to you.

Very Respectfully,

Casey Gray

Follow-up Post:

Quote:
Originally Posted by Maryland 110
on a web board.....not to the customers direct contact
Doug,

Did I miss contact with you? If so I do apologize. Please contact me directly if there is anything I can do for you.

Very Respectfully,

Casey Gray

Follow-up Post:

Quote:
Originally Posted by ini88
Casey,
I too never received an email or answer about missing pieces to my 3-link. Will it be easier to PM you now that you are on d-90.com?
Daniel,

I am looking at an email when you had contact with the previous owner before we took over. We are a new company and I do have all 3 link parts in stock. Please let me know what I can do to rectify the situation. I never received a PM from you.

Very Respectfully,

Casey Gray

Follow-up Post:

Quote:
Originally Posted by cabell
Casey,
Did you receive my follow up email about a week ago? I've not heard from you...........
Cabell,

It is great doing business with you. Your bumper is coming along nicely.

Very Respectfully,

Casey Gray
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Safari Gard
CEO
Casey L Gray
Phone (619) 300-4287
Cell (619) 300-8164
Email:
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www.SAFARIGARD.com
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  #10  
Old January 15th, 2009, 07:57 PM
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huck1974
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shane cates
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Location: springfield mo
Posts: 890
Quote:
Originally Posted by SafariGard
Mike (hamiamham),

Contrary to your statement we do offer great customer service, If there is anything I can do for you or you would like to speak directly to me please call me at 619 300 8164.

Very Respectfully,

Casey Gray

Follow-up Post:

Huck1974,

I have no problem COD anything you would like. Please let me know what we can get to you.

Very Respectfully,

Casey Gray

Follow-up Post:

Doug,

Did I miss contact with you? If so I do apologize. Please contact me directly if there is anything I can do for you.

Very Respectfully,

Casey Gray

Follow-up Post:

Daniel,

I am looking at an email when you had contact with the previous owner before we took over. We are a new company and I do have all 3 link parts in stock. Please let me know what I can do to rectify the situation. I never received a PM from you.

Very Respectfully,

Casey Gray

Follow-up Post:

Cabell,

It is great doing business with you. Your bumper is coming along nicely.

Very Respectfully,

Casey Gray
Thanks! A vote of confidence for me then. I will be in contact soon.
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I love little country streams, sleep without dreams, sunday school in may,
And hay
And I love you too
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  #11  
Old May 15th, 2009, 12:49 AM
RoverC
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Cliff
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did anyone ever get their parts?
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  #12  
Old May 15th, 2009, 09:48 PM
hamiamham
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mike
97 D-90
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Posts: 190
lol / the $64k question...
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  #13  
Old May 15th, 2009, 11:19 PM
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Gustavo
110 Tdi - 110 N/A - D3 HSE - RRS SC
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I did get it, and Casey was very prompt to call me back and follow up with the shipping.
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  #14  
Old May 16th, 2009, 12:48 AM
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Cred
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Clarence
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I got what I ordered as well. Casey also called to ask if wanted anything else (I previously spoke with him about some other products).
I am sure I will order other items in the future.
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  #15  
Old May 16th, 2009, 08:17 PM
hamiamham
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mike
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its great to see such an iconic brand brought back to life.
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  #16  
Old June 2nd, 2009, 04:00 PM
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Russell Phillips
1994 Defender 90
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Join Date: Feb 2004
Location: South Jordan, Utah
Posts: 81
Seems like a step in the right direction. I have several SG products and love them. I also did not have a problem with them ever when I ordered in the past. I will order from them again.
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  #17  
Old June 17th, 2009, 09:17 PM
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ECR
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East Coast Rover Co.
Just Defenders, nothing else.
D-90 Source Vendor
 
Join Date: May 2006
Location: Rockland, ME, USA
Posts: 4,614
We decided to try SG again after getting burned under the old SG. A small order to start.
We ordered a tire carrier. It arrived safely, but the hardware kit and small parts need for install were not in the box (something the old SG used to do to us time and time again). Could not raise anyone at SG today, but hope they take care of it quickly.
Will report back with what happens.
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I do not check PMs. Call or email if you need something.

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  #18  
Old June 18th, 2009, 11:09 AM
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Clarence
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Interested to see how quickly they take care of it.
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  #19  
Old June 19th, 2009, 09:37 AM
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ECR
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East Coast Rover Co.
Just Defenders, nothing else.
D-90 Source Vendor
 
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Location: Rockland, ME, USA
Posts: 4,614
Happy to report that once we got ahold of SG they over-nighted the missing parts to us, no fuss, no problem.
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