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  #1  
Old October 28th, 2013, 06:26 PM
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Mike
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Angry Why is it so difficult to...

...mount a tire on a rim without f&@king up the rim?
I had the local VW dealer repair a slow leak...so in return I got a leak freak tire, and a scuffed up rim... Wtf?!?
If the factory can mount a tire without rim damage, why the hell can't the d@mn dealership do it?!?!

Sorry for the rant, just pissed...
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  #2  
Old October 28th, 2013, 06:28 PM
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Lack of skill and damaged equipment. Look for a place with a touch less machine.
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  #3  
Old October 28th, 2013, 06:35 PM
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I don't think it's the machine, it looks like they bounced the socket on the rim...
What slobs...
I'm going talk to the manager...
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  #4  
Old October 28th, 2013, 06:53 PM
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Is it damaged by the lug holes? If VW lugs are anything like Land Rover lugs, its the washer on the lug that scratched the wheel. Sure, you could take the lug off by hand and not scuff it, but no flat-rate technician is going to do that.

Wheels also get scratched sometimes front the alignment machine heads if they slip off. It doesn't happen often, but everybody fucks up sometimes.
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  #5  
Old October 29th, 2013, 12:41 PM
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Going to talk to manager. Do you think it's fair to request for them to repair/repace?
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  #6  
Old October 29th, 2013, 12:54 PM
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They need to pay to repair... Damage is damage.
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  #7  
Old October 29th, 2013, 12:55 PM
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If they damaged them they should fix it. How bad is it? I doubt they'll replace them, and a lot of wheel repairs look like shit for a while.
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  #8  
Old October 29th, 2013, 02:12 PM
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It's scraped down to the primer in one spot and a couple of dings.
I don't ask for much, just do the job properly.
There is no reason to ding a rim.
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  #9  
Old October 29th, 2013, 02:26 PM
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I had a VW dealer do this to a new GLI to all 4 wheels. And they refused to fix as they claimed it was preexisting. I now take photos with the shop looking on..This holds them accountable and more careful knowing you care. GL

Oh, and if there is one dealer worse than LR, that would be VW. IMO
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  #10  
Old November 15th, 2013, 09:13 AM
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Result: they owned up to it and refinished the rim and repaired a door ding.
The service manager did his job, made the customer happy.
I wish all dealerships were like this...
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  #11  
Old November 15th, 2013, 12:26 PM
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Fucking right they need to fix that shit, I got two new wheels for my sisters subaru when the flunky scratched the lip installing new tires.
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  #12  
Old November 15th, 2013, 07:39 PM
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Quote:
Originally Posted by rover4x4 View Post
Fucking right they need to fix that shit, I got two new wheels for my sisters subaru when the flunky scratched the lip installing new tires.
How can you scratch the lip installing tires? I don't know about other tire machines, but ours has plastic parts so that this doesn't happen. Hitting the lift arms is a whole other story
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  #13  
Old November 15th, 2013, 08:20 PM
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peter
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Good to hear they came through. I had one of the ford dealers in Colorado Springs do that to my brand new ford ranger back in the day and they said the same thing, preexisting. Jerks.
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