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  #21  
Old September 14th, 2015, 03:59 PM
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Brett Fritzler
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Quote:
Originally Posted by jafir View Post
I've actually been looking at those two BritPart kits. I can't find ANY info on them though. Like whats the difference between the yellow vs black? Some places the yellow costs more , other places the black costs more. Some pics the swarbar bushings are in it, other pics there's no swaybar bushings. BritPart has the worst website ever and is zero help. WTF!?
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  #22  
Old September 14th, 2015, 04:08 PM
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The UK and Aussy guys say to use Superpro branded ones..

SuperPro Bushes | Brands
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  #23  
Old September 14th, 2015, 04:32 PM
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Quote:
Originally Posted by sonoronos View Post
For common stuff, I think US vendors are great. But try to buy shift forks, synchros, and synchro keys for an early lt77. Try to buy a full set of good top end valves, guides, and tappets / rollers for a 200tdi from a us vendor.
Ed,

Couldn't agree more - that issue alone is a huge part of why I started the business.

While we are not there yet, we are doing our best to rectify this issue for the West Coast with a goal of complete in-stock parts supply for a few key ROW configurations. At this time we are nearly ramped up with all engine items for the 300tdi (1993-2006 spec), expanding to include the 2.5NA and 200tdi as space, time, and inventory dollars allow. We've had a few surprised customers when found ROW items available in stock.

The volume of ROW vehicles on the road here is still relatively small and turn times on parts is not fast enough to warrant shelf space on some things - the objective is still out there and I keep filling containers with parts planning to reach a tipping point in the next couple years. The challenge is adding value - something that I think about constantly. If we can't improve the buying experience in some tangible way (convenience, currency, knowledge, or price) then we send our customers to the source of a better solution - sometimes that solution is direct to the UK and sometimes the solution is Rovers North or Lucky 8

Sorry for the tangent -
Brian
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  #24  
Old September 14th, 2015, 04:51 PM
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It makes very little economic sense for US dealers to stock rare or specialized parts, because the volume is limited. If volume is limited, then prices are uncompetitive.

I hope you are very comfortable with the fact that we are going to buy from UK dealers preferentially over US dealers for some parts.

I understand business. You buy parts at a certain cost, then add on the cost of your salary and your operating costs. I'm not sure how your business model differs from Rovers North, Safari HP, Rovahfarm, Atlantic British, etc. but assuming they stay in business, you have nothing to worry about either.
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  #25  
Old September 14th, 2015, 05:09 PM
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Quote:
Originally Posted by sonoronos View Post
It makes very little economic sense for US dealers to stock rare or specialized parts, because the volume is limited. If volume is limited, then prices are uncompetitive.

I hope you are comfortable with the fact that we are going to buy from UK dealers preferentially over US dealers for some parts. If your goal as a dealer is to prevent us from buying from the UK, then I would find that problematic.
Not trying to prevent anyone from buying goods from any other supplier - as I stated previously If we can't improve the buying experience in some tangible way (convenience, currency, knowledge, or price) then we send our customers to the source of a better solution - sometimes that solution is direct to the UK

I would hope that the preference is for the individual to buy wherever they feel the most value is available - UK or USA makes no difference. If one chooses to buy "preferentially" from the UK at higher costs, longer lead times, or time-zone challenges (more pronounced for us in the west) then you should support the companies you feel comfortable working with. I hope that our customers feel value working with us and that we live up to their expectations.
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  #26  
Old September 14th, 2015, 05:11 PM
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Quote:
Originally Posted by Mybluett View Post
If one chooses to buy "preferentially" from the UK at higher costs, longer lead times, or time-zone challenges (more pronounced for us in the west)
Out of curiosity, who actually chooses to do this? Are you saying people are actually doing this? This doesn't sound like something anyone would willingly choose to do.

I am completely, utterly confused.
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  #27  
Old September 14th, 2015, 05:15 PM
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Quote:
Originally Posted by sonoronos View Post
Out of curiosity, who actually chooses to do this? Are you saying people are actually doing this? This doesn't sound like something anyone would willingly choose to do.

I am completely, utterly confused.
Yes - value isn't just price (Copley, Rovers North, ECR - all add value that is not based on the lowest possible spend)
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  #28  
Old September 14th, 2015, 05:24 PM
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Quote:
Originally Posted by Mybluett View Post
Yes - value isn't just price (Copley, Rovers North, ECR - all add value that is not based on the lowest possible spend)
I'm poor, so I'm probably not your target audience.

That said, you seem like a pretty good business and really take care of folks in the Pacific Northwest, so I don't really understand why you continue to make a point about "added value."

Are you responding to something specific or just educating me on why boutique resellers exist? I sometimes buy jeans at The GAP instead of Walmart and groceries at Whole Foods instead of Aldi. What's the lesson that I'm missing?
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  #29  
Old September 14th, 2015, 06:10 PM
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Quote:
Originally Posted by sonoronos View Post
I'm poor, so I'm probably not your target audience. That said, you seem like a pretty good business and really take care of folks in the Pacific Northwest, so I don't really understand why you continue to make a point about "added value." Are you responding to something specific or just educating me on why boutique resellers exist? I sometimes buy jeans at The GAP instead of Walmart and groceries at Whole Foods instead of Aldi. What's the lesson that I'm missing?
Ed,

Your statement lack facts

Brian is an outstanding guy, with an awesome shop, and to prove your statement wrong, he does take care of many of us East Coat guys

Furthermore, some of us even travel there and enjoy a cold beer, a lunch at a unique place and to top it, his customers open the doors of their house to talk rover and wine you
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  #30  
Old September 14th, 2015, 06:20 PM
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OK, I'm out. I don't think anyone is actually reading what I'm writing anymore.
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  #31  
Old September 17th, 2015, 07:05 AM
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We dont do small parts, because we can't compete with Rimmerbros,

we do offer:
body shells
300tdi, td5 engines
crate engines
take off doors
take out diesel repower kits
vehicles - row, lhd and rhd, nas
engine conversions - done in the usa
total ground up rebuilds - done in the usa
servicing - done in the usa.
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Land Rover Defender Specialist. - We ship worldwide.
We are a specialist in TDI re-power conversions, and Crate 'turn key' Land Rover TDI and TD5 engines and Transmissions.
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  #32  
Old September 17th, 2015, 08:16 AM
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Quote:
Originally Posted by sonoronos View Post
OK, I'm out. I don't think anyone is actually reading what I'm writing anymore.
I think what Brian is trying to describe as added value is customer service. Sponsoring events, a generous return policy, and having staff to assist with technical info. Things that you don't typically see in the states from UK vendors. Obviously you're free to buy wherever you please, but there are benefits to ordering at certain vendors.
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  #33  
Old September 17th, 2015, 09:51 AM
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Dingocroft.com

Small and old school but effective. Speak/write to Tim.
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  #34  
Old September 17th, 2015, 12:04 PM
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Eric Williamson
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Quote:
Originally Posted by galen216 View Post
I've used craddocks quite a bit and it can be cheaper. Depends on the part. Some stuff was easier to buy in the U.S., others were 50% cheaper buying in the UK. As with any part I shop around for the best price and UK vendors are part of that list.

With craddocks you buy the parts and a couple days later they send you an invoice for the shipping. It's rarely much more expensive than U.S. Shipping and once paid it usually comes in two days.




Shipping charges from the USA to Canada are becoming uncompetitive with the UK.


Peeve:
RotopaX extension mount, weighs less than 1/2 lb. Cost $29. USPS 5-6 day shipping $43.
USPS is hosing us!


BTW it was good to meet the Defenders NW and Pangolin guys at the Portland ABFM.
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  #35  
Old September 17th, 2015, 01:08 PM
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Brett Fritzler
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Quote:
Originally Posted by 1of40 View Post
Dingocroft.com

Small and old school but effective. Speak/write to Tim.
Funny because when you visit that website there is a very large and prominent message telling you "These Superb Prices are ONLY available when you order ON-LINE".
Kinda defeats the small and old school personal touch.
Zack always told me I had to pay extra for that personal touch and I guess thats true.
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  #36  
Old September 18th, 2015, 11:05 PM
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Brett Fritzler
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So I went with the BritPart DC7100 kit from LRDirect.com
https://www.lrdirect.com/DC7100-Poly...keep_https=yes
Ended up being $135 USD to my door. Shipping was stupid fast. Went out the 16th from the UK and got delivered today at 9:45am.
I'm quite happy with the kit. I wasn't sure what all would come in it because some pics ahowed it having the swaybar bushings and other pics showed it without. Well it came with all new swaybar bushings so thats a plus.
It also came with two different style of rear upper shock bushings as well as upper a-arm bushings.
Tonight I replaced the bushings at the radius arm chassis, radius arm axle and rear shocks, front swaybar, and rear swaybar. Took it for a spin and it definitely felt tighter.
I'll finish the trailing arms, front shocks, and panhard this weekend or Monday.
I probably won't bother with the upper A-arm because I know that's gonna be a nightmare.
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  #37  
Old September 19th, 2015, 08:37 AM
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I wonder if that kit will last longer than Brandon's did! (6 months)
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  #38  
Old September 19th, 2015, 09:43 AM
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Brett Fritzler
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Quote:
Originally Posted by Z.G View Post
I wonder if that kit will last longer than Brandon's did! (6 months)
I don't know Brandon but I hope so! The hardest thing this truck will see is some forest service roads.
When I need bushings for my '95 I'll pick up the Polybushes from you.
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  #39  
Old September 19th, 2015, 10:14 AM
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Quote:
Originally Posted by fishEH View Post
I don't know Brandon but I hope so! The hardest thing this truck will see is some forest service roads.
When I need bushings for my '95 I'll pick up the Polybushes from you.
Stop buying poly bushes!!! I won't sell you them either!
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  #40  
Old September 19th, 2015, 10:21 AM
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Brett Fritzler
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Quote:
Originally Posted by Z.G View Post
Stop buying poly bushes!!! I won't sell you them either!
Bah!!!! Well I'm not buying rubber that isn't Genuine but I didn't think there actually was Genuine anymore? You guys have a Genuine bushing kit?
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