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  #1  
Old April 1st, 2011, 06:21 PM
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NAPA Sucks

So I need some cheap rear brake pads for the LWB and PT Schram tells me NAPA cheap ones are good and what I like (soft compound), so I check online and they are $20 and AVAILABLE IN STORE. Call NAPA near me, order pads to pick up next day, go to pick them up and told $94. I called yesterday with the PN and that is not what it showed online. response: "we don't do online pricing"

I said, ok, took the $50 worth of shop supplies I was going to buy, left them on the counter and said "no thanks, have a nice day."

Based on the guys reaction, I bet it happens a lot. I am tempted to call and order a bunch of weird parts because they did not ask for my name or anything when I ordered.

This should teach me to try to buy anything other than online. I hope that store goes out of business and I am sure it will with shit like this.

Ron
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  #2  
Old April 1st, 2011, 07:19 PM
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You dont do online pricing? Ok, cool....I dont do in store buying.


Unless each napa is an individual franchise....their policy makes zero sense.



Quote:
Originally Posted by evilfij View Post
So I need some cheap rear brake pads for the LWB and PT Schram tells me NAPA cheap ones are good and what I like (soft compound), so I check online and they are $20 and AVAILABLE IN STORE. Call NAPA near me, order pads to pick up next day, go to pick them up and told $94. I called yesterday with the PN and that is not what it showed online. response: "we don't do online pricing"

I said, ok, took the $50 worth of shop supplies I was going to buy, left them on the counter and said "no thanks, have a nice day."

Based on the guys reaction, I bet it happens a lot. I am tempted to call and order a bunch of weird parts because they did not ask for my name or anything when I ordered.

This should teach me to try to buy anything other than online. I hope that store goes out of business and I am sure it will with shit like this.

Ron
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  #3  
Old April 1st, 2011, 08:22 PM
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They are mostly all independently owned stores. Usually only the large distribution center stores are corporate owned.
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  #4  
Old April 1st, 2011, 10:36 PM
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Originally Posted by ArmyRover View Post
They are mostly all independently owned stores. Usually only the large distribution center stores are corporate owned.
Yep. Armyrover has it right. I walk in the store to get an alternator for my wife's car. My friend who owns a shop called ahead and got my price. His price was $95. When I got there the price was $165. Called my friend from the store. He then phoned in and put it on will call as a cash sale for his shop. I pay $95. WTF? That is one big mark up.
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Old April 1st, 2011, 11:32 PM
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  #6  
Old April 2nd, 2011, 12:34 AM
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When I was in college, I worked at a corporate NAPA and I paid 10% over cost. A $100 part typically would cost me about $30.
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Old April 3rd, 2011, 04:55 PM
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Quote:
Originally Posted by mpsteil View Post
Yep. Armyrover has it right. I walk in the store to get an alternator for my wife's car. My friend who owns a shop called ahead and got my price. His price was $95. When I got there the price was $165. Called my friend from the store. He then phoned in and put it on will call as a cash sale for his shop. I pay $95. WTF? That is one big mark up.
all suppliers have a shop discount. its normal. thats not the same as internet pricing. you mechanic should have known hes price protected.

------ Follow up post added April 3rd, 2011 04:57 PM ------

Quote:
Originally Posted by ArmyRover View Post
When I was in college, I worked at a corporate NAPA and I paid 10% over cost. A $100 part typically would cost me about $30.

it works the same at trade supply HVAC and plumbing. joe home owner walks in w/o a corp account, and its plus 40 points. electric not as much on resi grade due to the big box stores. industrial stuff? yep.
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  #8  
Old April 3rd, 2011, 05:12 PM
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Ron,

I get wholesale prices through the Toy Store, and that includes WorldPac, Autoparts International and the usual suspects

Let me know if I could help
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