Fedex sucks! - Defender Source
Defender Source  

Go Back   Defender Source > Non-Technical Discussions > Misc. Chit-Chat


Reply
 
Thread Tools
  #1  
Old September 24th, 2012, 06:39 PM
Crash303's Avatar
Crash303
Status: Offline
Josh Harris
97/ D90 ST #1190
Member
 
Join Date: Apr 2009
Location: Jamul, CA, USA
Posts: 180
Fedex sucks!

Okay guys,
I need some advice. I bought something from a member and he promptly shipped with FedEx. Unfortunately I was overseas and could not track the package as much as I would have liked. But my wife did tell me that I did receive a couple of packages. So I didn't think to check the status of the package. After getting home I realized that I never got the item and contacted FedEx about the package. They said that the shipper would need to put in a claim. I contacted the member and told him about the situation and he acted very fast about everything and submitted the claim. Now fast forward a few weeks. I get a check in the mail from FedEx for the claim. The only problem was because there was no declared value or insurance they give the default amount, which is a hundred dollars per item. Which leaves me about hundred dollars short from where I started. I have contacted the member about what I got from FedEx, but haven't heard back from him. What do you guys think I should do?

Thanks for your input

Josh
__________________
When the F*%# did we get Ice cream!!!

"They are, in factory original condition, noisy, they leak water in from the top and oil out from underneath, you can never demist the windows in winter, they handle like scaffolding towers, and use more fuel than Beijing." Richard Hammond
Reply With Quote
Sponsored Links
Advertisement
 
  #2  
Old September 24th, 2012, 06:53 PM
Ron Mexico
Status: Offline
Ryan
LR3
Member
 
Join Date: Jul 2011
Location: Portland, OR
Posts: 436
I think you should be happy you recovered the $100 and consider it a good lesson for the future.
Reply With Quote
  #3  
Old September 24th, 2012, 06:58 PM
rijosho's Avatar
rijosho
Status: Offline
Joshua
1995 Black ST - Rhinolined edition
Research Assistant/Eagle Eyes
 
Join Date: Apr 2009
Location: NYC
Posts: 16,557
Registry
Go slash some FedEx truck tires until you're even.
__________________
Quote:
I am talking purely from an aesthetics standpoint.
Reply With Quote
Sponsored Links
Advertisement
 
  #4  
Old September 24th, 2012, 07:04 PM
grnrvrs's Avatar
grnrvrs
Status: Offline
Paul
88
Member
 
Join Date: May 2004
Location: west
Posts: 1,393
Quote:
Originally Posted by rijosho View Post
Go slash some FedEx truck tires until you're even.
Swell advice, so that would be slash 2/3 of a tire to make up the $100 loss. If you want something insured in case of loss, insure it.
__________________
1970 SIIA 88, Sold
Reply With Quote
  #5  
Old September 24th, 2012, 07:21 PM
Bill Larson's Avatar
Bill Larson
Status: Offline
Bill Larson
97 D90 SW
Member
 
Join Date: Jul 2010
Location: AUS
Posts: 6,563
yeah you're out because of the insurance thing...count your blessings!
Reply With Quote
  #6  
Old September 24th, 2012, 07:23 PM
Jake1996d1's Avatar
Jake1996d1
Status: Offline
Jake
96 Disco/88 RRC
Member
 
Join Date: May 2011
Location: Ankeny IA
Posts: 451
Hmm makes you wonder if the package was returned to the seller.. he took your money, fradulent claim got you $100 and he still has the part... never to be heard from again

Dont mean to stir the pot but it's a possibility I suppose.
Reply With Quote
  #7  
Old September 24th, 2012, 07:34 PM
tjfslaughter's Avatar
tjfslaughter
Status: Offline
thomas
Burbon
Member
 
Join Date: Feb 2010
Location: NorthEast
Posts: 4,563
It seems like paying PayPal as a gift and not properly insuring packages is the norm around here.

The seller should have properly insured it unless the buyer created the label. Did he list the item FOB origin....
__________________
Reply With Quote
  #8  
Old September 24th, 2012, 07:46 PM
Bill Larson's Avatar
Bill Larson
Status: Offline
Bill Larson
97 D90 SW
Member
 
Join Date: Jul 2010
Location: AUS
Posts: 6,563
Quote:
Originally Posted by tjfslaughter View Post
It seems like paying PayPal as a gift and not properly insuring packages is the norm around here.

The seller should have properly insured it unless the buyer created the label. Did he list the item FOB origin....
I know I'm guilty...but I havent been burned, and dont expect to be...
Reply With Quote
  #9  
Old September 24th, 2012, 07:55 PM
Wolf Fabrication's Avatar
Wolf Fabrication
Status: Offline
Sterling Archer
'08 D3
D-90 Source Vendor
 
Join Date: Sep 2007
Location: Oahu, HI
Posts: 7,453
Registry
It's not FedEx's fault, it's your shippers fault. I ship religiously through FedEx. Anything over $200 I usually insure, knowing full well their max is $100 per item unless declared. The shipper should cover the loss, not you.
__________________
"The most unreliable car in the world is the most reliable car in the world." -Jeremy Clarkson refering to the Range Rover


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

Semper Fi!
Reply With Quote
  #10  
Old September 24th, 2012, 09:36 PM
woldd90's Avatar
woldd90
Status: Offline
Scott
1997 D90 ST #1444
Site Team
 
Join Date: Aug 2005
Location: Georgia
Posts: 5,329
I agree, it is the shippers problem. He/she made the decision not to insure the package. I insure packages over $100, or realize that I will be making up the difference if somethings happens. It's like Vegas, sometimes you win...
__________________
Scott

Reply With Quote
  #11  
Old September 24th, 2012, 10:28 PM
Wolf Fabrication's Avatar
Wolf Fabrication
Status: Offline
Sterling Archer
'08 D3
D-90 Source Vendor
 
Join Date: Sep 2007
Location: Oahu, HI
Posts: 7,453
Registry
And the two times out of several hundred shipments that FedEx actually lost the package or damaged it they promptly paid the claim.
__________________
"The most unreliable car in the world is the most reliable car in the world." -Jeremy Clarkson refering to the Range Rover


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

Semper Fi!
Reply With Quote
  #12  
Old September 25th, 2012, 10:02 AM
sonoronos's Avatar
sonoronos
Status: Offline
Ed
None
Member
 
Join Date: May 2010
Location: Arlington, VA
Posts: 5,526
Registry
Quote:
Originally Posted by tjfslaughter View Post
It seems like paying PayPal as a gift and not properly insuring packages is the norm around here.
I think something should be added as a sticky to the forum saying:

WARNING: Do not send payment through Paypal as a gift. Always demand that the payment be for a good or item for sale.

The reason that sellers do the "gift" thing is so that the buyer eats the paypal service fee. That's a bad policy, because when something bad does happen, the ordinary buyer protections that Paypal provides are not in effect.

If the seller wants to be reimbursed for the Paypal service fee, then they should do some simple math and add the cost up front.
Reply With Quote
  #13  
Old September 25th, 2012, 10:14 AM
rijosho's Avatar
rijosho
Status: Offline
Joshua
1995 Black ST - Rhinolined edition
Research Assistant/Eagle Eyes
 
Join Date: Apr 2009
Location: NYC
Posts: 16,557
Registry
Quote:
Originally Posted by sonoronos View Post
If the seller wants to be reimbursed for the Paypal service fee, then they should do some simple math and add the cost up front.
I think the same goes for shipping. I know that when I put stuff up for sale it's usually including what I estimate the shipping will be, or I'm fine eating it. Don't expect me to ship it to you in the most expensive manner possible or have every bell and whistle the post office provides in protection though...unless you ask for it, or if there is a degree of sense on my side and I'm shipping something over $150 or so and I feel like extra protection is warranted.

Shipping insurance is such BS anyway. FedEx and other companies have HUGE contracts with 3rd party re-insurance companies, so they should be covering the cost of items if/when they get lost in their system. It's like "oh you're paying us for a service? We f'd up on that. Here's $100 to cover what we lost - oh it's worth more than that? Too bad. Come again." Also, are they refunding the amount of money spent/wasted on actually shipping your product when they lose it? I doubt it.
__________________
Quote:
I am talking purely from an aesthetics standpoint.
Reply With Quote
  #14  
Old September 25th, 2012, 11:33 AM
dave_lucas's Avatar
dave_lucas
Status: Offline
Dave Lucas
None
Member
 
Join Date: Sep 2003
Location: CO USA
Posts: 3,126
The seller is responsible for delivery said product for the agreed upon price. If the product does not arrive as advertized it is the seller that should take the hit unless the buyer asked them to send it without insurance to save money.

When I sell something it is on me to assure the product arrives to the buyer and if not I need to take it up with the shipper and if I decided to go cheap on shipping I eat the cost.

If someone is selling an item and says it is x amount shipped and I pay that amount and it does not arrive or is damaged that is on the seller as they should have taken the necessary steps to protect themselves. As the buyer I paid for an item and expect it to arrive it is does not arrive why would I pay for it or even part of it?

Seem straight forward and simple to me
Reply With Quote
  #15  
Old September 25th, 2012, 12:30 PM
Rocky's Avatar
Rocky
Status: Offline
Chris
72 + D1 drivetrain
Member
 
Join Date: Sep 2006
Location: Colonies Aka Boston
Posts: 8,765
Seller has no obligation once shipment is delivered to the Common Carrier, in this instance Fedex.

Normal terms and condition of shipment is pennys on the pound. Set into Federal Law from the 1930s I think.....Thats why you have to get insurance.

Lesson learned by every one of us.
Reply With Quote
  #16  
Old September 25th, 2012, 03:04 PM
dave_lucas's Avatar
dave_lucas
Status: Offline
Dave Lucas
None
Member
 
Join Date: Sep 2003
Location: CO USA
Posts: 3,126
How can the seller being the free / clear when the buyer cannot buy insurance on the item? Hell even the shipping companies refuse to talk to anyone otherthan the person that shipped the item.

Note to self never insure anything I sell because that makes me a chump since I can just tell the buyer sucks to be you...
Reply With Quote
  #17  
Old September 25th, 2012, 03:57 PM
woldd90's Avatar
woldd90
Status: Offline
Scott
1997 D90 ST #1444
Site Team
 
Join Date: Aug 2005
Location: Georgia
Posts: 5,329
Rocky, I think that is BS... The seller has the responsibility to make sure the buyer gets what they bought, intact, in advertised shape, packed correctly and insured.

This same issue happened on Expo, where a guy bought a Mac, that the buyer never received. Supposedly it was delivered or delivered to the wrong house, but the buyer never received it. The seller did not insure it, and the buyer is out the $. The seller washed his hands of it.
__________________
Scott

Reply With Quote
  #18  
Old September 25th, 2012, 04:22 PM
sonoronos's Avatar
sonoronos
Status: Offline
Ed
None
Member
 
Join Date: May 2010
Location: Arlington, VA
Posts: 5,526
Registry
Quote:
Originally Posted by JSBriggs View Post
Paypal Gift has no fees on either end. Its perfectly acceptable if you know or trust the person.
Unfortunately, not free if you use a credit / debit card. Only free if using a paypal balance or bank account.

https://www.paypal.com/helpcenter/main.jsp;jsessionid=GGGQPVpCVhMkSyJ2ZzQG26QSLCNfRl syT1ztpXbL8X17pS05zJcY!70320203?t=solutionTab&ft=h omeTab&ps=&solutionId=1209531&locale=en_GB&_dyncha rset=UTF-8&countrycode=GB&cmd=_help&serverInstance=9002
Reply With Quote
  #19  
Old September 25th, 2012, 07:37 PM
Rocky's Avatar
Rocky
Status: Offline
Chris
72 + D1 drivetrain
Member
 
Join Date: Sep 2006
Location: Colonies Aka Boston
Posts: 8,765
Quote:
Originally Posted by woldd90
Rocky, I think that is BS... The seller has the responsibility to make sure the buyer gets what they bought, intact, in advertised shape, packed correctly and insured.

This same issue happened on Expo, where a guy bought a Mac, that the buyer never received. Supposedly it was delivered or delivered to the wrong house, but the buyer never received it. The seller did not insure it, and the buyer is out the $. The seller washed his hands of it.
The seller has no obligation to insure an item unless insurance was part of the negotiated contract of sale.
You often see the letters FOB and CIF on shipping terms. FOB means free on board ie once the unit is leaves the seller premises, seller has NO FURTHER obligation. If shipped CIF then that sale includes cost insurance and freight.
Federal law covers the obligations of common carriers . Which as OP discovered is minimal.
__________________
A friend of mine runs a land rover / range rover specialty repair shop. Based on his experience, they are capable of stopping anywhere, anytime, at any cost.

I don't know about the brakes, only their unreliability.
Reply With Quote
  #20  
Old September 25th, 2012, 08:19 PM
The Dro
Status: Offline
Dro
1988 Ninety
Member
 
Join Date: Jan 2010
Location: Annandale, VA
Posts: 6,686
Registry
My 2 cents...

It's always good to talk to the other party involved.

IMO it's the sellers responsabilty to insure the merchandise. That should be part of his price. You as a buyer are paying for something and should get such product or get compensated.

I'm someone who buys and sells stuff A LOT here and luckily I've never had an issue that couldn't get resolved.
__________________
Mine is NTO... It was new, Now I'm Taking it Off.
Quote:
Online speculation will not replace onsite inspection.

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Reply With Quote
Reply

Lower Navigation
Go Back   Defender Source > Non-Technical Discussions > Misc. Chit-Chat

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
NAPA Sucks evilfij Misc. Chit-Chat 7 April 3rd, 2011 05:12 PM
My airconditioning sucks balls, need help Neil McCauley Defender Technical Discussions 0 September 25th, 2009 07:39 PM
Capitol One Sucks javelinadave Misc. Chit-Chat 4 December 12th, 2004 07:08 PM
Wow... this sucks mattwhite Defender Technical Discussions 13 October 22nd, 2004 11:39 PM
Insurance sucks Buckon37s Misc. Chit-Chat 8 June 2nd, 2004 08:13 PM

» Defender Registry

Roi

Bassi

Gambrinus

gambrinus
Add your Defender

All times are GMT -5. The time now is 03:41 AM.


Copyright