Extremely Delayed Delivery of a 110 from Vendor(Need Advice) - Page 9 - Defender Source
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  #161  
Old March 9th, 2015, 03:03 PM
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Russell
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Quote:
Originally Posted by Red90 View Post
As I understand it, ULC has already done a bunch of frame repairs and Ceyon is paying for it all.... I'm not really sure what is "good" on this truck. Something that far gone would have been junkyard parts anywhere in the world. Frame is toast, bulkhead is toast, rear tub is toast, etc... God know the condition of the mechanicals.
(2x)
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  #162  
Old March 9th, 2015, 03:27 PM
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John B.
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Originally Posted by JehovahNissi77 View Post
I officially requested a refund last Tuesday on the condition that if the vehicle was finished in two weeks I would pay the deposit and money required for the additional work on delivery. ULC agreed and stated that they were having issues finding reliable technicians.
If ULC is agreeing to provide a full refund, take it and walk away.

Come back and find a better vendor to source a truck with.
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  #163  
Old March 9th, 2015, 03:37 PM
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Robert Davis
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Quote:
Originally Posted by Red90 View Post
If ULC is agreeing to provide a full refund, take it and walk away.

Come back and find a better vendor to source a truck with.
Definitely...
Ceyon, what has Urban offered you to walk away from this pile of scrap???

------ Follow up post added March 9th, 2015 03:41 PM ------

Quote:
Originally Posted by o2batsea View Post
You're being extremely generous in your estimates. As someone else wrote, it is too far gone for a shop to charge money to a client. The bill will have to be in the 50 grand range when all is done. At least.
I thought the wings, rear body, roof & roof sides were being reused and the doors, T-pillars, bulkhead and center floor section were being replaced.
Did I just read that into this or was that factual?
I guess after a while when you look at vehicle parts, it takes mili-seconds to realize what to keep and what to replace.
If we're going LHD, the dash has to be on hand as well.
The differential assemblies have to be junk, but Disco ones could be used.
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  #164  
Old March 9th, 2015, 04:07 PM
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Don Bunnell
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Seems with the shape of the vehicle and at a $7,500 spend you are essentially buying a VIN number. I approached my project with the mentality that not much could be saved (and I even over estimated that).

Agree with Robert's point about the time and work just to get the parts vs. assembling a vehicle with the parts right in the garage. For me, it seems it takes much less time to bolt a part on than it does to figure out what I need, find the correct part number and then the best price for it to order it. And that doesn't include the time to "make" parts. I am positive I'd have a running vehicle now if I didn't have to do the fabrication work I've had to do.
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  #165  
Old March 9th, 2015, 04:18 PM
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Ceyon Woods
1991 200Tdi D110 CSW, Arles Blue
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The vehicle is not getting converted to LHD at this time. ULC is replacing the RHD bulkhead. I thought that when it came time to replace the bulkhead I would have driven a few hundred/thousand miles in the vehicle to see if I liked it enough to keep it that way. That's still the plan.


Items offered as compensation:
-newer bulk head
-repair to door sills
-Tdi motor
-outriggers
-quick respray (I assume to make replacement parts uniform)


The T-Pilliars to my knowledge were not being replaced. I know the corrosion on rear cargo area floor was going to be addressed. The rear cargo door was supposed to be replaced with a "newer one" and was included in original sale. I'll have to check my e-mails to see about the other doors. We haven't discussed the differential assemblies, except for lack of a motor and clunk on the LT-77, the drivetrain was assumed to be good.
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  #166  
Old March 9th, 2015, 04:31 PM
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mark kellgren
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Ceyon, i have my removed 10 spline front diff (full 3rd member) that you can have free if you need it. It's in good condition. i did the 24 spline upgrade. I'm In Charlotte. I'm rooting for you getting back on the road.
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  #167  
Old March 9th, 2015, 04:47 PM
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i don't know how many times we have to tell you to get your truck or a refund before you actually listen to us.
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  #168  
Old March 9th, 2015, 05:14 PM
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Robert Davis
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Quote:
Originally Posted by JSBriggs View Post
The more pics I see, the more I question ULC's judgment. Why would they have provided that truck in the first place. Another way to put it: That truck started out so bad, that if a customer had imported themselves, I don't know of any vendor who would have agreed to work on it.

-Jeff
If it provides a rear body, roof, roof sides, wings, and title, it could be worth it to someone who specifically wants to build something from scratch who has no other commitments for their time and labor (best case).
For someone paying restoration shop rates to put that rusted hulk back in service, it just isn't worth it as Jeff pointed out.
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  #169  
Old March 9th, 2015, 05:32 PM
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john
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Quote:
Originally Posted by sonoronos View Post
i don't know how many times we have to tell you to get your truck or a refund before you actually listen to us.
Didnt anyone tell you love is blind Ed?
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  #170  
Old March 9th, 2015, 06:32 PM
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Quote:
Originally Posted by rdavisinva View Post
As a consumer you don'y care if the vendor looses his wife to an illness that takes half his time for months, has health setbacks, or some other issue that effects all delivery dates???

If you rely on others to evaluate the quality of work and deal with hearsay instead of determining these facts yourself, how do you really know if the build outcome is good or bad?

In the old days people who can't do their own work or judge others work for themselves were called a checkbook mechanic who's only recourse was postering behind a lawyer.

KGH, I sincerely wish you positive outcomes with your shop as well.
rdavis - good points.
If the scenarios you pointed out happen, if the vendor communicated? No worries. Just keep customer informed, and stick to what you say. Hasn't happened for the guys dealing with this specific vendor this. My only issue with all of this is lack of communications.

I have no problem hiring an independent expert. I know how to find the people who are experts at things I am not. Word of mouth, certifications, professional reputation, solvency, and other factors would all help in the decision and selection. That is how I checked out my vendor after first meeting him. I data-mined, made calls, emails, made contact and found vast majority of customers were satisfied. I have no problem taking an NCRS judge to look at a Corvette, having a Licensed electrician run wiring, or having a structural engineer look at a foundation. Why would I not have an independent specialist verify a purchase of any magnitude?

I AM a checkbook mechanic.

I have an attorney to protect my interests in areas where I spend large sums or may have an undisclosed liability. Fair play ensured, and keeps me from doing something ill advised.

Will my truck be perfect? No build is ever perfect. But I trust any issues I have will be made right. I trust my builders, and they know I will hold them to high standards, and demand best job they can do. As I stated, I know exactly how high a quality product they can do.

My whining in previous post was because my emails were not answered fast enough, and Tom was kind enough to contact me with an email that made me realise I am being a demanding dick. It happens. (I did warn Tom that I was an asshole customer!) Again, communication is key.

The OP has not had any positive experience with his entire purchase, build, and attempted resolutions, although he was promised the moon on this forum. That is the point. Many have had costly experiences that ended badly, and this seems to be the norm his builder provides for their customers.
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  #171  
Old March 9th, 2015, 06:57 PM
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Chris
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Very pleased to see that atlcruiser's vendor status has been revoked. Its a good move by the Site Team.
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A friend of mine runs a land rover / range rover specialty repair shop. Based on his experience, they are capable of stopping anywhere, anytime, at any cost.

I don't know about the brakes, only their unreliability.
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  #172  
Old March 9th, 2015, 07:34 PM
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Ed
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Quote:
Originally Posted by phoenix37 View Post
Didnt anyone tell you love is blind Ed?
Is that what they call it nowadays?
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  #173  
Old March 9th, 2015, 07:44 PM
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Charles Galpin
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Quote:
Originally Posted by Rocky View Post
Very pleased to see that atlcruiser's vendor status has been revoked. Its a good move by the Site Team.
In short I wouldn't read into it.

Vendor status is meaningless and doesn't signify an endorsement of anyone. It simply means they can post in the vendors loft, and if anything gives you an idea you are dealing with a commercial entity and not just an enthusiast, but we all know that even enthusiasts are motivated by profit, so not really useful there either

It sucks to see this happen to anyone though. By the looks of it this truck should never have been a candidate for repair.
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  #174  
Old March 9th, 2015, 08:43 PM
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shayne young
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Did carmens refund check ever come through..???
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  #175  
Old March 9th, 2015, 09:25 PM
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Chris
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Quote:
Originally Posted by cgalpin View Post

Vendor status is meaningless and doesn't signify an endorsement of anyone.
.
Wouldn't it be a good idea to specifically state that in the vendor section sticky?
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A friend of mine runs a land rover / range rover specialty repair shop. Based on his experience, they are capable of stopping anywhere, anytime, at any cost.

I don't know about the brakes, only their unreliability.
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  #176  
Old March 9th, 2015, 10:22 PM
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Frank Rafka
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You would think that if ULC had the customers best interest in mind that he'd would have saw the issues with this restoration and spelled out that this was going to be a expensive, time consuming endeavor.

Isn't that why those whose can't do a restoration goes to shop to have the work done?

It's sad that only a few have had a reasonable, positive experience with Dave, and others have been screwed over because of opinions voiced by those (respected on this site, but had no cash in the fight) who haven't been fucked over by this guy and have applauded feeble attempts to justify a business practice that others have been crucified for…
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  #177  
Old March 9th, 2015, 10:54 PM
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Doug Crowther
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Due to the delayed import ULC was not making a profit. (The vehicle was actually imported twice)


I'd love to hear that story.
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  #178  
Old March 9th, 2015, 11:55 PM
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Frank Rafka
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go back thru the history and there are several examples of people either selling trucks and offering services where they have not met the customers expectations and have been ran off…

There is also a well documented history of where this vendor has repeatedly not completed work or has shown the same "habits" on other forums and when this has been brought to light, was blown off, down played or just written as false. This is nothing new or shocking
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  #179  
Old March 10th, 2015, 12:11 AM
JehovahNissi77
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Ceyon Woods
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Quote:
Originally Posted by sonoronos View Post
i don't know how many times we have to tell you to get your truck or a refund before you actually listen to us.
I am listening. ULC has agreed to the refund so working through the processing. At this point I should have the refund soon and if the vehicle is finished in two weeks I will buy it for the previously agreed price and the authorized non-compensated work.

Given the compensated work ULC would come out ahead if the vehicle was sold to someone else when the requird repairs are done. So I wouldn't be upset if it were back on the market. It looks like it would be worth at least double what I'm paying.
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  #180  
Old March 10th, 2015, 12:42 AM
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Frank Rafka
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Really…then do a search, I can only tell YOU that it took over 18 months to get a refund from ULC on a purchase and this was a personal experience

whatever, defend this POS all you want
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