Defenders Northwest (Brian Hall) - Defender Source
Defender Source  

Go Back   Defender Source > Non-Technical Discussions > Misc. Chit-Chat


Reply
 
Thread Tools
  #1  
Old January 27th, 2013, 05:41 PM
dave_lucas's Avatar
dave_lucas
Status: Offline
Dave Lucas
None
Member
 
Join Date: Sep 2003
Location: CO USA
Posts: 3,126
Defenders Northwest (Brian Hall)

Received excellent customer service from them and just wanted to them some credit for a job well done.

I purchased a full lasalle interior kit for my 90 from them and the shipper damaged it, I emailed pictures of the parts and the box, Brian shipped out a new set without hesitation and had UPS pickup the old item from my house.

Easy to deal with and made it easy to deal with
Reply With Quote
Sponsored Links
Advertisement
 
  #2  
Old January 27th, 2013, 05:52 PM
Paul K's Avatar
Paul K
Status: Offline
Paul Kennington
'85 Ninety V8 SW
Member
 
Join Date: Aug 2012
Location: La Grande, Oregon
Posts: 1,696
Registry
Brian has been uber-helpful to me. Check out the Defenders NorthWest t-shirts on eBay- I just picked one up!
__________________
Current fleet: '85 Ninety 3.9 V8i Auto SW, two Discovery 1's (one for my Nephew, one for my Niece),'07 BMW 335Xi.
Past Land Rovers: '96 Discovery SD, '00 Range Rover HSE, '04 Discovery SE7, '07 Range Rover HSE, '08 LR3 SE7.
Past fleet: '89 Classic Mini, '83 Porsche 911 SC Coupe, '89 911 Carrera targa, '96 911 Carrera 4, '07 Toyota FJ Cruiser, several Minis.
Reply With Quote
  #3  
Old January 27th, 2013, 06:05 PM
nathanwind's Avatar
nathanwind
Status: Offline
Jason Lavender
88-90-127-LR3
D-90 Source Vendor
 
Join Date: Jan 2008
Location: Saratoga NY
Posts: 8,741
Registry
Someone should "pick up" that 130!
__________________
Jason Lavender
'71 Series IIA
'88 127 #F96 DKN
'94 90 NAS #324
'06 LR3 HSE

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

(10% discount for DSource members, use coupon code "D90")

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Reply With Quote
Sponsored Links
Advertisement
 
  #4  
Old January 28th, 2013, 12:59 PM
Mybluett's Avatar
Mybluett
Status: Offline
Defenders Northwest
110SW
D-90 Source Vendor
 
Join Date: Dec 2011
Location: Gig Harbor, WA
Posts: 2,007
Registry
Quote:
Originally Posted by dave_lucas View Post
Received excellent customer service from them and just wanted to them some credit for a job well done.

I purchased a full lasalle interior kit for my 90 from them and the shipper damaged it, I emailed pictures of the parts and the box, Brian shipped out a new set without hesitation and had UPS pickup the old item from my house.

Easy to deal with and made it easy to deal with
Thanks for the kudos, I'm glad UPS managed to not destroy the second headliner.

Quote:
Originally Posted by nathanwind View Post
Someone should "pick up" that 130!
Two people already have and neither seemed to want to pay for it. The longer I have it, the more I find uses for it, the more I want to keep it...
Reply With Quote
  #5  
Old January 31st, 2013, 11:01 PM
Bill Larson's Avatar
Bill Larson
Status: Offline
Bill Larson
97 D90 SW
Member
 
Join Date: Jul 2010
Location: AUS
Posts: 6,563
Brian, I recieved the touch up coating today, and thanks for the gift!
Reply With Quote
  #6  
Old January 31st, 2013, 11:39 PM
Mybluett's Avatar
Mybluett
Status: Offline
Defenders Northwest
110SW
D-90 Source Vendor
 
Join Date: Dec 2011
Location: Gig Harbor, WA
Posts: 2,007
Registry
Quote:
Originally Posted by Bill Larson View Post
Brian, I recieved the touch up coating today, and thanks for the gift!
Seemed a waste to just send a mostly empty box, you are quite welcome!
Reply With Quote
Reply

Lower Navigation
Go Back   Defender Source > Non-Technical Discussions > Misc. Chit-Chat

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Anyone Tried the New Safari D-90 Rack From Northwest? sharknet Defender Technical Discussions 8 February 15th, 2006 01:31 PM
Copley Defenders on eBay boshea Misc. Chit-Chat 11 March 9th, 2005 08:37 PM
Specialist Defenders mlepisto Misc. Chit-Chat 2 April 8th, 2004 11:18 AM
Brian OShea chrisvonc Defender Owners 0 February 5th, 2004 11:55 PM
new defenders on LRX from Canada exmodlad Misc. Chit-Chat 27 January 12th, 2004 06:51 PM


All times are GMT -5. The time now is 08:54 AM.


Copyright