Costco Tire Jackassery - Defender Source
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  #1  
Old January 21st, 2009, 01:42 PM
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Costco Tire Jackassery

So I am at Costco today pricing some BF Goodrich Mud KMs in 255/85 for my 90.

I knew I was in trouble when the guy asked me what vehicle they were for so his computer could help him. I told him it didn't matter as all I needed was the price. So he proceeds to tell me that they need to verify if they can actually install them on my vehicle. Okay, whatever. So his little glowing box tells him that the 255/85s are not the recommended tire and they CAN'T and WON'T install them!

"Why not" I sez?

"Because the computer says we can't" replies the counter dude.

"What?, are you kidding" was my reply

"So how are you installing those 35" boggers on that Ford with the 2ft lift right now," as I pointed to the truck sitting in their bay.

"He has a lift. But we are not supposed to install tires if the computer says we can't." replied the guy.

"What about that Caddy with 22" Dubs sitting out there, does your computer say those are recommended?" I sarcasticly replied.

I just gave up and walked away.
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  #2  
Old January 21st, 2009, 02:06 PM
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i feel your pain. I had the same exact experience trying to buy a battery at Sears for the 46 Chevy. The guy asks what year is the vehicle and I tell him not to worry about i just need a battery but he insists. Ok its a 1946. Oh well my computer doesnt got back that far. Exactly.
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  #3  
Old January 21st, 2009, 02:24 PM
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I simply brought in my steelies, told them that the Rover these go on was built in England, (duh) so it wouldn't match what the computer says should go on it. Good to go...
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  #4  
Old January 21st, 2009, 02:27 PM
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David Marchand
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Same thing happened to me with walmart repairing a valve stem. They wouldn't pull the tire off the truck themselves. I had to use their floor jack and yank it myself and bring it in.
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  #5  
Old January 21st, 2009, 02:30 PM
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Ryan
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Yeah, Costco is notorious for that... has always been their policy. I found the best bet was to find a local shop that'll do it, and then drop ship tires from an online store to the tire shop if they allow it.
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  #6  
Old January 21st, 2009, 03:04 PM
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Ditto on all this. So funny looking for tires or anything for the Defender.
Costco only had 3 tires on line and would do nothing else. Sears was a joke, they had lots of tires but stressed a $240 tire as the only fit. I had a Sear.com print out in hand with different pricing. Reply said the Sears man, "Well, those tires not in stock here and would have a fee added if delivered. And Sears wanted to include a $26.00 a tire installation fee.
I ended up at American tire. They matched the Sears web price, installed it for less than 1/2 the price, and key - the guy on the phone and at the counter did not have his head up is arse (ala Sears). For good friendly, competent service I will pay a bit more.
Costco - lost; Sears morons
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  #7  
Old January 21st, 2009, 03:17 PM
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Be careful with Costco tires. We had a bad experience where they would not honor the tire warranties because we did not rotate/balance the tires EXACTLY to their schedule...

Discount Tire is still the best in my experience.
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  #8  
Old January 21st, 2009, 03:55 PM
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John Crouse
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Nothing but good things to say about Discount Tire........
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  #9  
Old January 21st, 2009, 04:28 PM
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Charles Galpin
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Or NTB

But if you really want to use costco, try another store, or roll the wheels in...
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  #10  
Old January 21st, 2009, 04:35 PM
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Quote:
Originally Posted by 61rover
Nothing but good things to say about Discount Tire........
I LOVE Discount Tire and have purchased all our tires from them, but since moving to VA, there are no stores here. We have Merchants tire here. Oh, THAT'S another hilarious story:

So I take the spare tire from my D90 in to Merchants Tire to have a matching size tire mounted. I ordered the correct size online and only needed them to swap it out. When I go to pick up the mounted tire they offer to throw it in the back of my Durango. Sure! So he puts it in there. Thanks! Then the guy walks away and doesn't come back. I go inside to ask about the old tire (BFG MT) - which had 100% tread left mind you, the guy had the nerve to say "oh, you wanted it back?" Then goes OUT TO HIS CAR to retrieve it!!!!!

What are people thinking?
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  #11  
Old January 21st, 2009, 06:52 PM
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If you are in the Redwood City CA area you cant beat Five Point Tire. Had me in and out in less than 40 minutes on a Saturday and were cheaper than Costco and only 5 bucks more per tire than Four Wheel Wholesale.
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  #12  
Old January 21st, 2009, 07:55 PM
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Ive had good luck with Discount Tire.
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  #13  
Old January 22nd, 2009, 05:35 PM
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Quote:
Originally Posted by GYM
I simply brought in my steelies, told them that the Rover these go on was built in England, (duh) so it wouldn't match what the computer says should go on it. Good to go...
Another way to do this is to bring only the wheels and say they go on a Hummer (or whatever truck runs the size of tires you are trying to fit).
Last time, I went to get a quote, the guy mentioned something about not being able to honnor the warranty. But I can't see how they could not if you just bring the wheels in. Anyway, with mounting, etc, so far I could not beat Costco's prices on the tires I was looking to put on (which I ended up not buying) [I think I was looking for BFG ATs and MTs KM].
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  #14  
Old January 22nd, 2009, 06:28 PM
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Yeah thats always been the issue for me. I'd love to get my truck tires are Costco but they only sell sissy tires.

/me ducks and runs
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  #15  
Old January 22nd, 2009, 06:58 PM
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Quote:
Originally Posted by cgalpin
Yeah thats always been the issue for me. I'd love to get my truck tires are Costco but they only sell sissy tires.

/me ducks and runs
Whooooshh! (The sound of my shoe being hurled at you)

They actually quoted me $20 more per tire than the other local shops, so I just left....
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  #16  
Old January 23rd, 2009, 09:46 AM
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Quote:
Originally Posted by Jeep Rescue
Whooooshh! (The sound of my shoe being hurled at you)
I think you missed him.... 2nd shoe?
Quote:
Originally Posted by Jeep Rescue
They actually quoted me $20 more per tire than the other local shops, so I just left....
Interesting.... So insurance, mounting and all included, the local shop was still cheaper than Costco? I've got to ask: where did you go? I have two tires to replace on the LR3 and Costco does not want to sell [sissy] tires for it, so.... I need to start looking (seriously.... it's becoming urgent).
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  #17  
Old January 23rd, 2009, 10:09 AM
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Tell them the tires are for a Land Rover Series. I bet it isn't in there computer so they won't know.
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  #18  
Old January 23rd, 2009, 02:04 PM
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Quote:
Originally Posted by MonLand
Interesting.... So insurance, mounting and all included, the local shop was still cheaper than Costco? I've got to ask: where did you go? I have two tires to replace on the LR3 and Costco does not want to sell [sissy] tires for it, so.... I need to start looking (seriously.... it's becoming urgent).
I actually just came from Merchants Tire and they wanted $20 MORE per tire than Costco. I am still checking around.
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  #19  
Old January 23rd, 2009, 02:54 PM
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Ya I am in the same boat I need two BFG MT KM's 33x10.50 and they are pretty pricey all around VA. I was going to try Costco, but evidently that seems to be a bust although a buddy of mine got his done their for his 85 CJ7 and they were about the same size.
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  #20  
Old January 24th, 2009, 04:45 PM
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I always tell them its for a Custom Application / Race Truck....
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