ARKONIK's Response to: Homeland Security took my 110 - Page 13 - Defender Source
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  #241  
Old November 28th, 2015, 01:55 AM
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James Thompson
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All this water ingress and leaking reminds me of what was said during our 110 plant tour in São Paulo, Brasil. And yes at one time because of the import taxes, LR manufactured new 110s in SP. The tour guide commented "our" 110s don't leak like the ones made in GB. This was in 2004 when we lived there. Had the pleasure of owning a 110 and sure enough no leaks at all. And this is when washing it with a power wash after off roading in deep mud or while driving in a tropical rain storm. No leaks. Cool vehicle and shame we had to sell when we moved back to the US.
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  #242  
Old November 28th, 2015, 03:22 AM
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"All Defenders leak" is such a crutch. There are lots of places where the parts fit provides opportunities for leaks, but they are all easy to address if you put the truck together properly.
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  #243  
Old November 28th, 2015, 04:50 AM
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Yep, agreed. Also owned a NAS '95 D90 SW in the US and it was pretty tight as well. While they might get pushed through when at the GB factory, if one is taking the time to put it back together, it shouldn't be a problem to seal it properly.

As I'm commenting on this thread and just my opinion which like ass holes every body has one, just don't get the desire to buy / own a so called restored Def from Europe. There are places with excellent reputations here in the US if you really want one. Spending what I've seen / read on a product sight unseen from someone you have never met in most cases doesn't end well.
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  #244  
Old November 28th, 2015, 05:09 AM
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Matthew Greenspan
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Quote:
Originally Posted by bjf View Post
Shayne,

I never said I knew everything. I have had my share of bad experiences with trucks and mechanics but I do know one thing. A turd is a turd.

We do learn things every day but defenders aren't new. The only thing that is new is people capitalizing on the desire of Americans to have these trucks. I hope people see these threads and think long and hard before they buy something from outside the USA.
And from inside the US. Anything from a "dealer" should be inspected with a fine comb especially when terms like rust free and mechanically sound are used as descriptors.
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  #245  
Old November 28th, 2015, 06:40 AM
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Jason Crandall
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Quote:
Originally Posted by the rover shop View Post
trying to improve...
I hear the word "try" all the time nowadays. As though "trying" is the same thing as actually "doing". "Try" is not a substitute for "do". It doesn't count that you "tried". You can't charge for "try".

The prices people are charging to build Defenders and work on Defenders is not "try" pricing. It's "do" pricing.
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  #246  
Old November 28th, 2015, 07:21 AM
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in no ones defense - just in the dissemination of information. This truck is one of over 50 in the states sold to customers. As someone else pointed out it is a pity we don't here from those customers who are quite happy with the trucks they have.

The 110 we drove in England through a hurricane like downpour did not leak anything like what is being reported here. In fact Lav and I were very impressed after the rain on just how little water ingress there was...there wasn't a leak bigger than a small drip or three.

Not saying Joe doesn't have an issue that clearly needs to be remedied - he does and it should....and I do suggest you look at it Joe. In your email to me you stated you have owned other early LR vehicles - then I would say you must have the ability to trace and find where the leak is coming from. That isn't rocket science. Additionally the fact you take the truck to a place here in NJ 3 times for the same thing points to that shops incompetence, not the original builders - although you shouldn't have had to deal with that.

Oh and Joe - one more thing you are a FOOL if you drive the bloody vehicle on the beach....no matter what is done to it - that will lead to rust everywhere....I wonder how many posers on ACK drive it in the water too and expect no rust...oh and yes the sand has salt particles there too, pour some sand in crevices and add water...see what happens.
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  #247  
Old November 28th, 2015, 07:45 AM
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I wonder who these fools are?
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  #248  
Old November 28th, 2015, 07:50 AM
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Quote:
Originally Posted by Daddymow View Post
I wonder who these fools are?
they are already rusty! And I resemble that....I know the first thing you all did was find a nice pressure washer...
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  #249  
Old November 28th, 2015, 08:27 AM
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Originally Posted by Jonesy View Post
they are already rusty! And I resemble that....I know the first thing you all did was find a nice pressure washer...
To REALLY push the salt and sand into impossible to get to cracks and crevices...lol..
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  #250  
Old November 28th, 2015, 08:36 AM
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[QUOTE=Does this sound like fun?[/QUOTE]

green lanes are fun! this - the necessary bs to owning a glorified tractor.
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  #251  
Old November 28th, 2015, 08:51 AM
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Brian Kandefer
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I haven't had time to read all the way through this, does the truck have AC? We just repaired an AC unit that was soaking a customers floor. Have you looked into that at all? Someone probably already said that, or it probably doesn't even have ac.
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  #252  
Old November 28th, 2015, 09:15 AM
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Ken Jagolta
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Quote:
Originally Posted by havens51 View Post
Can get some interior photos tomorrow.
That little bit of rust bleeding is nothing compared to what you are soon going to see if you are keeping the vehicle on Nantucket and beach driving. It does not matter who built the truck, it will rust and rust quickly. We all know that rust never sleeps, but on Nantucket it does not even take a coffee break. Hope you had it Waxoyled, as that will help.
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  #253  
Old November 28th, 2015, 10:23 AM
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So what we can take away from this is Arkonik has approx. 50 trucks over here. Shayne has had 6 Arkonik "polished turds" in his shop I know of another shop that has had Arkonik shit balls in their shop plus the ones that we are discussing here comes to ten (+ ones we don't know about?). Throw some math at that and you come up with a 20% customer dissatisfaction rate.

Arkonik was the one who set the expectations of their customers so high by using a fancy web site, pretty pictures and glowing descriptions of restorations and attention to detail. They are selling an image while (it seems) using a Fake It Till You Make It business plan which has resulted in a number of dissatisfied customers - and that is on Arkonik. You want to sell high end shit to high end customers for big money? You better be on your A game everyday!

But Arkonik's poor reputation issues can be fixed with better workmanship, aggressive QC and doing a better job at managing customer expectations. There is also the issue of addressing earlier shoddy work that is important to putting Arkonik's growing pains behind them.


Again -send over shitty trucks and you will have a shitty reputation. Send over good trucks and you will have a good reputation.
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  #254  
Old November 28th, 2015, 10:27 AM
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I hear they have a configurator now.
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  #255  
Old November 28th, 2015, 10:30 AM
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shayne young
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Believe they have had that for a while.
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  #256  
Old November 28th, 2015, 11:13 AM
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If you do a search you will see dissatisfaction dating back to at least 2008. Sorry to break it to Shayne or anyone else but being in any business for seven years and you no longer can discuss growing pains, "early" qc issues, or being new to the business.
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  #257  
Old November 28th, 2015, 11:34 AM
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Bearing in mind the ridiculous prices of Defenders in the United States of America it appears that people are expecting quality restorations from anything between $60,000 and $150,000. That's a huge spread, so what work can be expected between those prices?
At the top end I would expect all new body panels (and bulkhead) and better than new assembly practices. At the lower end, do you know the true condition of the panels? I'm not going into rusting steel (which shows up fairly quickly if not treated) or corrosion of the inside of 25 year old frames. My concern would be galvanic corrosion, or oxidation around rivets on older panels. This can be disguised with filler, and with a two pack paint system you may not get any blistering for a few years.


So, for those of you that have bought restored Defenders, was it agreed that you were accepting repaired, or new bodywork, especially bearing in mind that few shops are capable of carrying out permanent welding repairs that is in the realm of specialist vintage coachworks?


Seems to me, at those prices a build contract and stage inspections should be obvious rather that buying what could a PT.


Eric.
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  #258  
Old November 28th, 2015, 11:41 AM
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Eric have you seen a brand new defender? Having just toured the factory i can tell you that brand spanking new defenders have visible spot welds/ripples and rivets in the body panels.. There is nothing remotely resembling high end coach works going on in the defender assembly line..

In my opinion that is what a defender is supposed to look like... The problem is that the buyers of these highly customized Defenders want them to have the same finish of their wifes G wagon and in order to achieve that look you need alot of filler...on every brand new body panel... not my choice but no other way to achieve a flawless look in an inherently flawed vehicle
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  #259  
Old November 28th, 2015, 11:43 AM
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Sometimes the customer demands a polished turd....lol..
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  #260  
Old November 28th, 2015, 12:56 PM
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I'm very well aware of the factory assembly methods, and as with most of us, I like the what you see you get, no nonsense functionality. I'm not stating that rivets and spot weld should be hidden, but lets say if I was rebuilding a Defender then I would a little extra attention to assembly that cannot be seen. And here I am talking about doing a proper job of isolating steel from aluminum and possibly even dabbing a on bit of sealer when setting the rivets. Not an arduous task.
My reference to coach works was in regard to repair of old panels with corrosion, cracks and the like.
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